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Find a Location

JP Powersports LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JP Powersports LLC

      1694 Kalakaua Ave suite 106 Honolulu, HI 96826

    • JP Powersports LLC

      505 Kamani St Ste B Honolulu, HI 96813-5227

    Business ProfileforJP Powersports LLC

    Moped
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Moped New and Used sales

    Moped repair and overhaul services

    Towing services

    Products & Services

    This company is a full service repair shop specializing in new and used moped sales and overhaul services, and promotes safe and fun riding experiences while delivering excellent customer service.
     

    Business Details

    This is a multi-location business.

    Find a Location

    JP Powersports LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JP Powersports LLC

        1694 Kalakaua Ave suite 106 Honolulu, HI 96826

      • JP Powersports LLC

        505 Kamani St Ste B Honolulu, HI 96813-5227

      Location of This Business
      1694 Kalakaua Ave suite 106, Honolulu, HI 96826
      BBB File Opened:
      8/4/2015
      Years in Business:
      12
      Business Started:
      2/10/2012
      Business Started Locally:
      2/10/2012
      Business Incorporated:
      2/3/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • JP's Moped Shop
      • Moped Garage
      Business Management
      • Mr. Joel Pena
      Contact Information

      Principal

      • Mr. Joel Pena

      Customer Contact

      • Mr. Joel Pena

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      12/17/21-Moped garage gets bike but not before it was suspiciously stolen the night BEFORE they were to pick up my bike for repair and it mysteriously ends up DIRECTLY ACROSS THE STREET from moped garage. During police report the owner or main worker said everything is under warranty when asked to put a value of loss but to report it they needed an estimate which $500 was given by me w/o objection. Original purchase price was around $1600, the repair itself 4-7 hours *** and they took 7-8 MONTHS til they were done and finally able to bring me my bike, also days prior I spent almost $700 give or take on Mods/upgrades. NOT ONCE AFTER THE INITIAL CONVERSATION of repair was an amount discussed besides the initial warranty is covering it, AND AGAIN in January when my parts finally came in to finish the bike yet I was also asked to bring all the spare parts I had for some reason, was the narrative of warranty covering allbit changed, Or ever a time of me signing off on a now $1000 repair ever done, yet they proceeded to take 7-8 months until delivering my bike(mind you it initially took them 3 days to build) which during that time cost me $2,768 in transportation cost stemming from no alt trans provided, BUT THE KICKER IS WHEN THEY SHOWED UP WITH MY BIKE I WAS HANDED A BILL FOR $1000+ TO BE PAID BEFORE WE OFFLOAD IT yet I paid $1600 for it 3.5-4 weeks prior. Not once have they tried to reach out other than a text asking when to call, to which they never called, its 6/2023 =1.5 years. Im filing a violation to **** NEXT, then a lawsuit unless either A) full refund of bike is given OR B) my bike is dropped off with all my extra parts no questions asked and definitely zero exchange of money. Only offering these choices and if declined then Ill file a lawsuit thats grounds for business license expulsion under statues ***************** 16, chpt 87 and in accordance w/ chpt 91 and seek full compensation for all documented paid trips that couldve been avoided.
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      Customer Reviews

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      Local BBB

      BBB Great West + Pacific

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