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Find a Location

Hawaiiana Management Company, Ltd. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hawaiiana Management Company, Ltd.

      711 Kapiolani Blvd Ste 700 Honolulu, HI 96813-5249

    • Hawaiiana Management Company, Ltd.

      4370 Kukui Grove St Ste 208 Lihue, HI 96766-2003

    • Hawaiiana Management Company, Ltd.

      1305 N Holopono St Ste 3A Kihei, HI 96753-6916

    • Hawaiiana Management Company, Ltd.

      74-5620 Palani Rd Ste 215 Kailua Kona, HI 96740-3640

    Business ProfileforHawaiiana Management Company, Ltd.

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers residential property management services.

    Products & Services

    Property Management

    Business Details

    This is a multi-location business.

    Find a Location

    Hawaiiana Management Company, Ltd. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hawaiiana Management Company, Ltd.

        711 Kapiolani Blvd Ste 700 Honolulu, HI 96813-5249

      • Hawaiiana Management Company, Ltd.

        4370 Kukui Grove St Ste 208 Lihue, HI 96766-2003

      • Hawaiiana Management Company, Ltd.

        1305 N Holopono St Ste 3A Kihei, HI 96753-6916

      • Hawaiiana Management Company, Ltd.

        74-5620 Palani Rd Ste 215 Kailua Kona, HI 96740-3640

      Location of This Business
      711 Kapiolani Blvd Ste 700, Honolulu, HI 96813-5249
      BBB File Opened:
      4/4/1985
      Years in Business:
      60
      Business Started:
      1/1/1964
      Business Started Locally:
      1/1/1964
      Business Incorporated:
      1/14/1972
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Delma Ogata, Administrative Assistant
      • Mr. Kevin Hall, VP, MIS
      • Mr. Al Pattison, Executive VP
      • Mr. Mike Hartley, President
      • Ms. Mele Heresa, Director of Marketing
      Contact Information

      Customer Contact

      • Ms. Mele Heresa, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (808) 593-6333
        Primary Fax
      • (808) 447-5134
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karen B

      3 stars

      06/04/2024

      The *** increased my dues and apparently my auto payment didn't reflect that. I spoke to someone at the office and requested that they forgive my late fee. She said that she would let the person who manages this know and they would be back in touch. They Never responded to my request until today when they sent me a letter increasing my late fee from ***** to ******. They have terrible communication skills and actually don't even care about the members. I am beyond frustrated. I could have paid originally but was told to wait and see what their response was and this is how I am treated really Not the Aloha spirit at this company. I miss our old management company!

      Hawaiiana Management Company, Ltd. Response

      06/05/2024

      Aloha,

      I would like to help resolve your issue.  Maintenance fees are set by your Association and timely collection of all fees are vital to insure uninterrupted maintenance of your community and services.  Fees are budgeted annually, approved by the Board and typically should increase each year.  Invoice statements or coupons are sent to each owner.  Hawaiiana simply assesses the approved charges to each owner and collects as directed by the requirements of your Association documents.  Hawaiiana is not authorized to waive late fees or make changes to your assessments.  We must instead, obtain your written request and statement of circumstances and then your Manager submit it to the volunteer Board for their review and approval.  I will send you an email to the above address to offer my assistance. You may also contact the Management Executive for your community or contact me directly and we would be happy to help you to make the request.  

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