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Business Profile

Restaurants

Seoul Garden Yakiniku

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/30/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Monday May 29 visiting place at 1 am after other activities. Just from curiosity walk after concert at ************** Was great with girls working there. Refuse any services. Order drink on bar and find out older lady sitting on bar is owner. Since I was in restaurant business over 40 Years I bought her drink. She ask for drink for her employee girl from *******. Total 3drinks After that "owner" ordered other drinks 2 time with her son "bartender" . Last"call" I ordered 4 more drinks , since other girl from Columbia was attending our conversation, with I had with owner. Her son bartender , charged me without any explanation on my Credit Card $458 . After I ask for receipt he sho me piece paper with marks. I don't want any argument front of employees or security. Contacted around 12 pm yesterday owner Lady ******* Im. She give me her # since I was interested bug some business here in ******** in future ************. I am retired 70 years old living in ******** full time. After this experience I was in shock, since I meet lots of Korean people in ************* and always positive expert. First time I am contacting for issue , please review my complain for future costumers of this establishment . It's dance, strip bar not restaurant, like they charged on my CC. ************************************

Seoul Garden Yakiniku is NOT a BBB Accredited Business.

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