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Find a Location

Servpac Incorporated has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Servpac Incorporated

      1931 N King St Honolulu, HI 96819-3455

    • Servpac Incorporated

      200 Kahelu Ave Mililani, HI 96789-3915

    Business ProfileforServpac Incorporated

    Telecommunication Design
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Servpac Incorporated offers VOIP phone service, internet connection and cloud computing services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Servpac Incorporated has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Servpac Incorporated

        1931 N King St Honolulu, HI 96819-3455

      • Servpac Incorporated

        200 Kahelu Ave Mililani, HI 96789-3915

      Location of This Business
      1931 N King St, Honolulu, HI 96819-3455
      BBB File Opened:
      12/19/2013
      Years in Business:
      22
      Business Started:
      1/3/2002
      Business Incorporated:
      1/3/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Yong Zheng, President
      • Christina Fabugais-Dimovska, Sales and Marketing Manager
      Contact Information

      Principal

      • Mr. Yong Zheng, President

      Customer Contact

      • Mr. Yong Zheng, President
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I USED SERPAC AND THEIR OTHER COMPANY FOR INTERNET AND PHONE SERVICE SINCE 01/2017, I HAVE TO PAY A DEPOSIT OF $ ****** ON 1/31/2017, MY CONTRACT ENDED 5 YEARS LATER, WHILE WE WERE STILL DISCUSSING THE RENEWAL OF CONTRACT, PRICES, SPEED AND FIBER OPTIC AND TERMS. WE DIDN'T COME TO AN AGREEMENT, THEY KEEP CHANGING THEIR MIND AND NOT KEEP THEIR OFFERS. I THEN SWITCH BOTH INTERNET AND PHONE SERVICES TO SPECTRUM BUSINESS ON 03/2023, I KEEP EMAILING THEM TO CANCEL AND THEY ONLY AGREED TO CANCELED MY SERVICES ON 4/15/2023. THEY ASKED MY OFFICE TO RETURN ALL THEIR EQUIPMENT LIKE MODUM, ROUTER AND PHONES. THEY SENT SOMEONE TO PICK UP ALL EQUIPMENT FROM MY OFFICE ON 5/11/2023 AT 11 AM. FOR THREE MONTHS, I KEEP ASKING THEM FOR THE REFUND OF MY SECURITY DEPOSIT, THEY KEEP KICKING THE **** FROM MARKETING TO SERVICING. I WANT THEIR HORNEST APPOLOGY AND *** REFUND CHECK. I DON'T RECOMMEND THIS SERVICE TO ANY BUSINESS, THEY JUST DON'T KEEP THEIR PROMISES.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Great West + Pacific

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