Business ProfileforMcGrath Auto

Bought 4 cars here and I should have known better considering I know how McGrath works since I used to work here. First off how the heck is ****** a top salesman? Is that supposed to be a joke? Or **** a manager. Takes u around a week to run a finance ap! I did for u to make ur job easier and ur lazy butts couldnt call a customer back to say u need to do this or that! It takes me to call a finance manager and **** at him about ur lazy foot work to get something done. And I forget that guys name but he deserves an award he was hands down the best guy to deal with. Now when we got this car I was promised a tow hitch installed and ordered a back car mat for the trunk. This was a huge thing(the hitch) why we didnt buy the one in ******* ******** that was the same price, same year, had a sunroof, leather and a hitch! Urs had neither! Hence why I was promised a hitch. Now its been over a month roughly and nobody wants to give an answer whats going on and now the car is in ********! And not to mention **** plates I specifically said I needed ********.. called again since my husband cannot get anyone to answer and I called the finance manager since last time that actually got answers versus the lazy foot work of the sales team. And I got the vm of *************************** shocker no call back been 3 days now going on and Im not even going to get into the truck I was sold with a slipping transmission years ago. Oh and I found out someone in the finance office gave out information on this car loan and told a guy we dont even know that my husband bought it and the details of the loan. He specifically said he called McGrath for the information.. pretty sure thats illegal?