At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 7555 University Ave, Clive, IA 50325-1245
- Years in Business:
- 70
- Business Started:
- 1/1/1954
- Business Incorporated:
- 4/16/1984
- Accredited Since:
- 6/13/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- AJS Of Des Moines Inc
- The Servicemaster Co.
- Business Management
- Austin Rice Jr., Owner
- Joe Rice, Owner
- Randall Roovaart, General Manager
- Contact Information
Principal
- Austin Rice Jr., Owner
- Additional Contact Information
Phone Numbers
- (319) 365-9265Other Phone
- (712) 792-0300Other Phone
Website Addresses
- (319) 365-9265
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
No Stars R
04/29/2023
![](https://m.bbb.org/prod/ProfileImages/2023/d20456e1-2858-4cb3-ad04-45b82026799d.png?tx=w_46)
Service Master by Rice Response
05/02/2023
RE: Review of ServiceMaster by Rice by Anna *****
Ms. ******* review of ServiceMaster by Rice is erroneous and unjustified. The services performed by ServiceMaster by Rice were performed and priced in accordance with insurance industry standards. This fact was confirmed by the Ms. ******* Insurance Company paying for our invoices to the limit of her policy.
Invoices for our services totaled $21,656.84. The Insurance Company paid $20,000.00. the insured had a deductible of $1,000. ServiceMaster by Rice has forgiven the remaining $656,84. We did so not as a concession to any of Ms. ******* erroneous allegations.
It is difficult to understand how someone who had all the charges paid for except for a $1,000 deductible can make such outlandish statements as "blindsiqed with huge bill after the fact" and
"Predatory business practices taking advantage of people in difficult situations". The Better Business Bureau performs a valuable service in identifying service providers who are not performing in a professional manner. Fortunately, the process of the BBB also allows for responses to allegations that are without merit and intended to tarnish firms operating in a proper manner. If you have questions, or desire any additional information, please contact Joe Rice, Owner at 515-274-9109. Thank you.
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