Business ProfileforOrton Homes LLC

If you are considering an Orton home run the other way and forget that they ever existed, this will save you the anger, frustration and heartache you will experience. Building a new home is supposed to be a happy, joyous, fun time but with Orton it will be a rollercoaster. The lot is the only reason why we chose Orton due to them owning it. I could start my complaint from the beginning but I would not have enough characters in the section to get it all out. As of right now 5/2024, we would like our warranty work done. Several phone calls and emails have been sent out and they all go unanswered. Orton Homes voice message states, "they value you as their customer", this is a lie. If they valued us as their customer they would return phone calls and answer emails in a timely fashion. We learned very quickly in our build that their communication skills ****. We moved into our home 11/2022, through out the year we updated our spreadsheet of our warranty work that need to be looked at or repair. It is now 05/2024 and we are still waiting for it to get done. We have trim work in the bathroom that is partially stained, this was supposed to be taken care of before we closed but it was not. In our great room we have flooring that is chipped wand an area where it is buckling, In a closet we have a crack where 2 sheets of dry wall join together. Our sliding door is not level, we were told it was installed incorrectly. In the garage from one side to the other, there is a crack in the ceiling. Our siding on the house has holes that should have been filled. The siding has areas where there are bubbles, this was pointed out before we signed and did not get taken care of. Our house looks like a 5 yr old did the caulking and painting of it. What I have listed is just a portion of what's wrong. We spent $538,000 and to walk around our house looking at these mistakes brings back the anger and frustration we experienced from the beginning.