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          Find a Location

          BH Management Services Inc. has 56 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBH Management Services Inc.

            Apartments
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            400 Locust St # 790

            Des Moines, IA 50309-2347

            Visit Website
            (515) 244-2622

            Customer Reviews

            1.01/5

            Average of 94 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            289 complaints closed in last 3 years

            112 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            The company is classified as a property management business.

            Business Details

            This is a multi-location business.

            Find a Location

            BH Management Services Inc. has 56 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              400 Locust St # 790, Des Moines, IA 50309-2347
              BBB File Opened:
              7/11/2006
              Years in Business:
              26
              Business Started:
              1/1/1998
              Business Incorporated:
              8/31/1993
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Harry Bookey, Founder and Chair
              • Joey Fortney
              Contact Information

              Principal

              • Mr. Harry Bookey, Founder and Chair

              Customer Contact

              • Joey Fortney
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              289 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/09/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              On 8/6/2024 I submitted a rental application for Mylo Apartments. The fee to apply was $55 non-refundable application fee and $150 refundable admin fee, totaling $205. Immediately after submitting my application with Mylo I start to get email notifications from ******************** Two Dots initially denied my application for verification issues and then asked for additional verification. Unfortunately the verification system they wanted was down. I tried several times and showed proof of the error I was receiving. You cant speak with an actual person from this company, its all robots. Frustrated with the process, I asked on 8/7/2024 via the email provided by Mylo Apartments to contact them ******************************* to please put my application back in the denial status so that my admin fee of $150 can be refunded. All Ive been getting is the run around since then. No one that I can speak to on the phone from Mylo can assist me, they just redirect me to this email. And I havent heard anything other than the same auto-generated email. I want to hear from someone at this company about my issue.
              Read More
              Read 288 More Complaints

              Customer Reviews

              94 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ben F

              08/12/2024

              I've left a review everywhere I can to do my best to let people know not to live here. The landscaping is pretty, but that is the only good thing I can say about my this place. ******************************, ********, ********, and anyone else in the leasing office are pretty inattentive and ineffective when it comes to anything. Not to mention ******* will confidently give you wrong information (like when he told me an entirely new lease, not a lease transfer, but a whole new lease would cost me $500 since I am an existing resident) and be demeaning to you while he does it. Maintenance is a joke, neighbors are rude, gates don't work, cars get broken into, and there are constant pool parties that block the driveways during the spring/summer. They're always trying stupid "community engagement" stuff, but won't actually invest in trying to make their community a better place to live. I'm moving after one year and couldn't be more thrilled to leave The Preserve. And if/when they respond requesting anyone to reach out to them, I can guarantee we have. These reviews are because they take zero action.
              Read 93 More Customer Reviews

              Local BBB

              BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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