Business ProfileforPrincipal Financial Group

Worse customer service. Quality is terrible, seems to be getting the runaround on trying to get MY money. Dealing with Court mandated debt and need my money. Will affect my life and my family. Ive extended the deadline with the court twice because Principal cant seem to do their job correctly. Ive started this process since the 28th of May. They keep giving me different answers and tell me the next day. Ive waited for their supervisor to reach out. Have not gotten anything. Even though I was being helped when one supervisor ******** ensured me that they will watch over it and update me asap, I called number they provided ************ and again ensured that its her direct line and shell get it handled but seems like they dont want to answer me when *** called next day after I havent heard from ******** as well. Im stuck and really need my money and Principal, instead of helping is burying me more. I will never use them and was not my choice. My ex-employer who I havent worked for over yr and half moved to them at the time. Im at the point where I will have to get legal action involved just so I can get my money from them.