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Find a Location

Midas Auto Service Experts has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midas Auto Service Experts

      5618 Douglas Ave Des Moines, IA 50310-1801

    • Midas Auto Service Experts

      113 Lincoln Way Ames, IA 50010-3323

    • Midas Auto Service Experts

      2201 E Euclid Ave Des Moines, IA 50317-3655

    • Midas Auto Service Experts

      2010 Ingersoll Ave Des Moines, IA 50312-4924

    • Midas Auto Service Experts

      1690 NW 86th St Clive, IA 50325-1020

    Business ProfileforMidas Auto Service Experts

    Mufflers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    The company offers automotive repair and maintenance services including mufflers, exhaust systems, brakes, oil changes, shocks, recharging air conditioning systems and engine diagnostics.

    Business Details

    This is a multi-location business.

    Find a Location

    Midas Auto Service Experts has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midas Auto Service Experts

        5618 Douglas Ave Des Moines, IA 50310-1801

      • Midas Auto Service Experts

        113 Lincoln Way Ames, IA 50010-3323

      • Midas Auto Service Experts

        2201 E Euclid Ave Des Moines, IA 50317-3655

      • Midas Auto Service Experts

        2010 Ingersoll Ave Des Moines, IA 50312-4924

      • Midas Auto Service Experts

        1690 NW 86th St Clive, IA 50325-1020

      Location of This Business
      5618 Douglas Ave, Des Moines, IA 50310-1801
      BBB File Opened:
      1/1/1981
      Years in Business:
      67
      Business Started:
      8/1/1957
      Business Started Locally:
      1/1/1981
      Business Incorporated:
      1/1/1957
      Type of Entity:
      Corporation
      Alternate Business Name
      • Midas International
      • Midas
      Business Management
      • Alan Mahrt, COO
      Contact Information

      Principal

      • Alan Mahrt, COO

      Customer Contact

      • Alan Mahrt, COO
      Additional Contact Information

      Fax Numbers

      • (515) 287-7607
        Primary Fax
      • (563) 388-2194
        Other Fax

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      on Dec 8 2023 at 9:30am cst, I went online midas and scheduled a appointment. At 10:30a I called facility and confirmed 1:30p oil change appointment. At 1:25p I arrived at midas. At 2:16p I paid and receipt #*******. I waited for technician to pull truck up to customer ********************** area. when technician got out he went to passenger side and 'adjusted' mirror. What he really was doing was pushing the mirror back into the frame. As I was going home, going across ************************************************ , traveling east, the passenger side mirror fell out of frame. I called midas when I got home immediately at 2:42p. They said they would call back. No response, I called again at 2:51p and was told to bring it back. I informed them it would be 20 minutes before I could get back.I arrived at 3:25p. manager & other guy said they won't fix it. I asked for technician and manager said he's on break, unavailable. I called midas Corp and got a claim #*******.I request my mirror to be fixed.The facility has video surveillance cameras and all phones were recorded according to midas.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Evelyn H

      1 star

      03/06/2024

      I had a problem with underneath the car it wouldn't move called Midas in ********* **, got it towed there they then told me it was the drive shack they said would cost $1,070 and gave me a estimate with several things wrong, Specifically, left outter tire rod $189, wheel alignment $240, back exhaust $489, breaks $329 so I said well I give you a call when I'm ready to start getting the work done, so I had them do the front drive shaft which they told me it should drive good after that but they **** told me there is no need to get the drive shaft done without getting the wheel alignment done so when they gave me back the car they said we fixed it to where you can drive locally until you get that drive shaft done so after we got the car it wasn't giving much gas it wasn't giving enough pressure to pull off , so I called and told them and they said they stuffed the car so it's probably because of the drive shaft , so March 1st I took the car in at 8 am I had them fix the front drive shaft, the left outter tire rod, and also the wheel alignment which cost $1,646 by 12pm they were done I picked the car up and they told me that they recommend me take it to a specialist to get the transmission looked at after I left the shop the car wouldn't go over the speed of 20 and it wouldn't reverse so when I called them to alert them they said yea that's your transmission going out now I'm out of $1,646 and a car

      Midas Auto Service Experts Response

      03/08/2024

      The customer came in on 1/27/24 with a "nasty rattle" and we inspected the vehicle. We found the front driveshaft was broken causing the rattle, the outer left tie rod was very loose, the exhaust from the catalytic converter back was missing, and the front brakes needed replaced. The customer approved the repairs needed for the driveshaft. ***** waiting for the part to arrive, the customer decided not to repair the vehicle. We charged the customer for the restocking fee and for taking the old driveshaft out. The customer was informed that the vehicle should not be driven as it could cause some other issues. We still have the old driveshaft if needed. The customer came back on 3/1/24 requesting us to put in the driveshaft and the outer tie rod end after driving the vehicle 1100 miles. ***** pulling the vehicle in we noticed the transmission was slipping, we informed the customer and were directed to continue with repair, and we noted it on the invoice. When the customer picked the vehicle up, we informed the customer that the transmission was only going to get worse until they get it looked at. At the time of completion, the vehicle would drive forward and reverse (we had to back it out of the bay and test drive after the alignment).

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