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Find a Location

Dupaco Community Credit Union has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dupaco Community Credit Union

      PO Box 179 Dubuque, IA 52004-0179

    • Dupaco Community Credit Union

      5865 Saratoga Rd. Asbury, IA 52002

    • Dupaco Community Credit Union

      1465 Sycamore St Dubuque, IA 52001-4966

    • Dupaco Community Credit Union

      3999 Pennsylvania Ave Dubuque, IA 52002

    • Dupaco Community Credit Union

      3131 Williams Blvd SW Cedar Rapids, IA 52404-1422

    Business ProfileforDupaco Community Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Dupaco Community Credit Union has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dupaco Community Credit Union

        PO Box 179 Dubuque, IA 52004-0179

      • Dupaco Community Credit Union

        5865 Saratoga Rd. Asbury, IA 52002

      • Dupaco Community Credit Union

        1465 Sycamore St Dubuque, IA 52001-4966

      • Dupaco Community Credit Union

        3999 Pennsylvania Ave Dubuque, IA 52002

      • Dupaco Community Credit Union

        3131 Williams Blvd SW Cedar Rapids, IA 52404-1422

      Location of This Business
      PO Box 179, Dubuque, IA 52004-0179
      BBB File Opened:
      7/21/2008
      Years in Business:
      76
      Business Started:
      7/29/1948
      Business Management
      • Matt Dodds, COO
      Contact Information

      Principal

      • Matt Dodds, COO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      8/11/2023 and 8/18/2023 it just issues with of 80 dollar payment only 24 went towards payment over principal. The issues is getting stuck with high interest even with get credit and good payment history with Dupaco Credit.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark M

      1 star

      05/28/2024

      They are treating us like criminals. We financed our car thru them at the recommendation of the car dealership. Huge mistake. We changed our insurance over the next day. Later we were charged more than 10 grand for insurance. Since then, we have sent them proof that we have never been uninsured. Yet, they still show the 10 G on our account. Now they say they must talk to our insurance agent. The official documents apparently arent good enough. So I sit on hold with my insurance company. Who knows what hoops they will require tomorrow. I think its a scam. If anyone ever suggests you do business with them, just say no, never, not going to happen. Apparently they only do business with folks who would forge insurance policies.

      Dupaco Community Credit Union Response

      05/29/2024

      Thank you for reaching out to us. For your security, we are unable to provide personal account details through a public forum. Weve reached out to the appropriate individual within the credit union who will review your complaint and contact you directly to discuss the matter further. In the meantime, if you need additional assistance, please contact Dupaco Community Credit Union at ************. Thank you!

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