Business ProfileforZilges Appliance Center

My wife and i purchased our first fridge, a GE GT519, from Zilges sometime in January 2022. I can not find the exact receipt but i know with the extended warranty it was over $1000. In april of 2022 the compressor stopped working, then restarted working again. When it restarted working, it was running very loud and vibrating the appliance. We did incur some food loss from this happening. I called Zilge's appliance in ********** ** about the issue and spoke to ***** Zilge, the gentleman i originally purchased it from in January, almost 3 months prior. I explained the problem clearly to him and his service tech. I also told them both that if this happened after only three month's i would rather upgrade to a more trustworthy model that won't break down than go through this again with same model. ***** said i could upgrade but he would only give 85% credit on the broken unit, even though it was under warranty. My wife and i picked out a GE side by side and payed an additional $1266.88 over the credit received for the 3 month old unit. I also payed an additional $70 for the extended warranty. This was on 4-22-22. On 6-12-22, less than 60 days after delivery/install, i was getting milk out of the fridge and the door fell off. All three screws that hold on the bottom hinge pulled out of the metal. I contacted Zilge's on 6-13-22. They came on 6-15-22 to my house, found they could not repair it, so they loaded it up and took it with them. This is 2 fridges in less than 6 months. Both times i had to bring my garage fridge back into my house to use. I spoke to ***** Zilge and he wants to replace the fridge for me. I told him i really do not want another appliance with all these problems. The door falling off could have seriously injured my wife and family had i not been there. I am afraid of what the replacement fridge will have wrong with it. At this point i just want to have a refund and be done with the whole situation. (content shortened for space)