Business ProfileforSuper 8 by Wyndham Oelwein

My mother and I checked in at Super 8 by Wyndham Oelwein hotel on 4-27-2023 at 5:55 PM. While checking in, we were greeted by a ***** at the front desk (she said she was the manager). ***** offered to give us a different room with two beds instead of the one bed room which I originally booked. We appreciated it. We were given room 118. At 8:19 PM, I was preparing to lay down when I saw a little dot on the pillow. After focusing in a little closer, I realized it was a bed bug! It then started moving! My mother and I grabbed our belongings (which wasnt on the bed, thankfully) and left out into the lobby. I informed ***** what was wrong and showed her the pictures and videos I took of the bed bug. She then confessed that someone that was in the room before us had a dog and maybe it was a Tick. She did offer us a different room but I declined. She supposedly left and went to the room to check out what was going on. I didnt see ***** again for a while after. I heard footsteps coming from behind the lobbys wall and called out Mistys name. I asked her to check us out and she informed me that she already did. I asked her will I get my whole refund back and she said I wouldnt because my mother and I had used the room (not really). She stated that only $101.92 will be taken off my card. I definitely dont think this is fair due to that fact the room had a bed bug (probably more) and the $101.92 is not that much less than the original price if we wouldve stayed the original dates. Also, while searching for a ride, ***** made me go outside because she had to lock up the lobby (no kind of sympathy). I would like my whole refund because I definitely deserve it. Update: Also, as of now, I see that I was actually charged the full $199.36 which wouldve been the price for a two day stay. I also reached out to Super 8 headquarters the morning of 4-28-2023 and got no luck there either.