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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This business is trying to collect a debt for something that I never agreed to they refuse to show me my signature on a piece of paper agreeing to anything. But they insisted I pay it they even went forward with pushing the issue into collections. So now it's reflected on my credit report. Each time I've talked to this company they tried unethical and deceptive techniques to give me to agree to pay the debt that is not even mine.
Business response
10/25/2024
Our company will contact Mr. ******* directly and address his concerns.Initial Complaint
09/15/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I never entered into a sign contract with this company I have nothing to do with this company getting collections for me so I want this taken off my credit reportBusiness response
09/19/2023
We have received ********************** complaint and will respond with him directly.Initial Complaint
06/19/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with u-drive acceptance corporation,or tristate specialists,I do not have a contract with Noll collection services,they did not provide me with the original contract as I requested.Business response
06/27/2023
We will respond to ************** directly and address her concerns.Initial Complaint
05/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This was a storage unit I was renting monthly. I paid $75 a month the only items I had left in the unit were my 1 1/2 yr old ******* washer and dryer I paid $2000 for. Im sure the items were sold by the storage company. If they were unable to collect what was owed on the storage unit that is not my problem. As I said the washer an dryer were recently purchased for $2000 and were in working condition. The only bill I have received was from ncs collections saying I owe ******. This does not show an amount reduced from the sale of my items or any explanation as to what the amount is owed for other then it being a debit owed to ******************* account# the interest charged and total amount there after.Business response
06/02/2023
We have corresponded with the consumer privately and addressed his concerns.
Initial Complaint
09/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In accordance with the Fair Credit Reporting act. This account has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ****. 15 U.S.C **** section 602 A. States I have the right to privacy especially for a medical collection 15 U.S.C **** Section 604 A Section 2: also states a consumer reporting agency cannot furnish a account without my written instructions In accordance with the Fair Debt Collection Practices Act. i am a real person not a third partyBusiness response
10/05/2022
NCS, **** received and reviewed ************************ complaint and investigated the referenced account, and we have determined that information reporting to the credit bureaus is accurate. If ******************** has additional questions or concerns, and would like to discuss the details, she may call us ************ between the hours of 8 am thru 5 pm.Customer response
10/13/2022
Complaint: 18116804
I am rejecting this response because: the company did not address any of my complaints.I have the consumer right to privacy and confidentiality. I did not give written permission for this account to be included on my credit reports. Also I do not have a contract with NCS, if they cannot provide a contract that I have with them bearing my original written signature this account should be removed from my credit report.
As for NCS response that this account is being reported accurate to the credit bureau, that is incorrect. All the credit bureaus are reporting different information regarding date of last activity,date reported, date opened, among several others. If there are inaccuracies found this account needs to be removed from all 3 credit bureaus immediately.
Sincerely,
*******************************Business response
10/17/2022
If ******************** believes we are reporting something incorrectly, she needs to provide us a copy of the incorrect information. Our office believes we are reporting correctly. We stand by our response that information is correct.Initial Complaint
06/20/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I am liable for this debt with NCS and do not have a contract with **** Collections. They did not provide me with original application like I asked.Business response
06/23/2022
**************** has no unpaid accounts in our office. We believe all are reporting correctly. We are under no obligation to delete accounts. There is no federal regulation requiring 3rd party collectors to respond to validation requests for paid account. When **************** paid the account voluntarily he agreed it was a valid obligation.Initial Complaint
03/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have paid an account that was placed with them from ********************. The account was over paid. I have asked for verification on amounts from them as that is my right FAIR CREDIT REPORTING ACT and they acknowledge my inquiry but refuse to send the requested information.Due to the age of the account and the fact that it is paid in full, I am requesting the account be removed from my credit report. I have requested a refund from ********************Business response
03/16/2022
Our office has been in contact with ****************. If she would like to provide proof that she has overpaid the account, we would be happy to research it and compare it with our records. We have asked for that record and are awaiting for her to provide it. NCS, **** believes that the data they are reporting to the credit reporting agencies is true and factual. She may ask the credit reporting agencies to delete the account but we are unable to do that. **************** has informed us she is represented by an attorney so any communication will have to go through her attorney.
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Get a QuoteCustomer Complaints Summary
7 total complaints in the last 3 years.
1 complaints closed in the last 12 months.
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