Customer ReviewsforPC Matic, Inc.

Excellent support service. Would recommend to everyone wanting to protect their devices!

The tech support is terrible. I tried to reset the password and I get nothing. It claims it sends a reset option but it never comes to the inbox or spam.I paid for extra support for all devices. I call them and they support every thing but PC Matic. They submit a ticket and you have to wait for them to contact you. They have no contact number.If you want any kind of tech support stay away from PC Matic .

Running a small business in the ever-changing business environment in our country in 2023 is a formidable challenge. No matter how well-prepared you think you are, no matter how solid you perceive your business planning and operations status to be, it seems a more treacherous, impactful circumstance exists, waiting to affect everything, unexpectedly. And let's face it, nobody is good at or prepared for everything. Business success in America can sometimes depend on how well the typical business owner can surrender to the point made previously, and find reputable, credible Partners to fill vital, specialized roles that are essential to achievement of long-term goals. All business today is somehow dependent upon or "seamlessly" connected to the internet. This is as exciting as it is frightening if you pause and give it any serious thought.Like everything else in the "computer world", ideas designed to capitalize on either the positives or negatives associated with the internet have come and gone, in a disproportionate measure with the "gone" dominating. One company that continues to evolve has definitely figured out how to build, launch, market, and most importantly support a key factor of successful internet enterprise is PC Matic. PC Matic is the company in cyber-security that individuals and businesses of every size can rely on, independent of your need. My personal experience has been a rewarding partnership from day one. PC Matic's customer reach through its marketing, its market presence, and most importantly its customer-centric dedication to uncompromised service and support is a total home run. Be proactive and equip yourself or your business with uncompromised internet security and protection. PC Matic.

As a PCMatic customer of several years for my network and systems security, i could not be more satisfied. PCMatic is easy to self-maintain but I ran into an issue on a computer that I have to maintain a Windows 7 accounting solution on for a few more days. I upgraded that system with a Windows 10 over Windows 7 installation so things don't always work right. I was having issues connecting this system to PCMatic servers and nothing worked right. The PCMatic technician took charge with a remote session and repaired Windows components that don't come across that type of installation and had me connected in an almost two-hour session. His patience and expert knowledge of the Windows components was something to observe. I am fairly knowledgeable as a dealer of more than forty years (from when ********* first started) but he showed me some new things. I often refer PCMatic to those I know in the business so let me add that recommendation here. It is the lowest cost service in the business that really works, made in the US and tech support is here also. No yelling in the phone menu for a representative here. A direct link,or an email or phone call gets you there quickly. I even have an assigned representative that checks on me often. Give it a try!

PC Matic has great TV ads but the company has big time customer service issues! Frankly not worth the trouble!!!

You must be a techie to download. When I had problems all I got was recorded messages.Customer Support is nonexistent. It seems the support system is constantly down for technical maintenance.Not once did a real human being respond.