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Pharmacy
RedBox RxThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
2.51/5 stars
Average of 109 Customer Reviews
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Review fromMaeve M
Date: 04/19/2025
2 starsMaeve M
Date: 04/19/2025
My experience with Red Box RX left me paying significantly more for a GLP-1 drug. First, they send you the lowest dose possible so it takes you longer to lose weight, which results in more profits for them. Unethical. Second, their "retention" department promised me a $200 reduction on my subscription so I would not leave and go to a competitor. I agreed and they charged me full price ($687) for my subscription. When I contacted the retention department, they said, "Oh that reduction will be effective on your next subscription." Unethical again. When I complained of unethical business practices, they ignored me. So, take caution when getting involved with Red Box RX. There are so many competitors that we don't need to put up with this.RedBox Rx
Date: 04/24/2025
Were sorry to hear that your experience did not meet your expectations Maeve. Our Medical Weight Loss partner ******** manages our weight loss subscriptions. We would encourage you to please reach out to their team at ************ to discuss your experience with them as their goal and ours is that you receive the care and service you need.Review fromDawn D
Date: 04/08/2025
1 starDawn D
Date: 04/08/2025
First of all, you pay $35 for a consultation.That lasts 5 minutes so that you can wait 2 weeks to get your medication and the medication.When it arrives, it's not even real medication.Half of it's not even a real pill!RedBox Rx
Date: 04/10/2025
We sincerely apologize for the delay and any frustration it has caused you, ****. We understand how important timely service is, and we regret that your experience has not met expectations. Our team is committed to processing orders as quickly as possible, and we appreciated your patience while we fixed the issue. Our pharmacy dispenses only ***-approved medications to ensure safety and effectiveness. If you have concerns about the medication you received, please give our pharmacist a call at ************. They are available Monday through Friday 8:00am to 4:00pm CST and Saturday through Sunday 10:00am to 1:00pm CST. Thank you for your feedbackwe truly value the opportunity to improve our service.Review fromSusan G
Date: 03/17/2025
1 starSusan G
Date: 03/17/2025
STAY AWAY, STAY AWAY, STAY AWAY IS ALL I CAN SAY. I never authorized the first rx charge. Cancelled services and requested a refund and they charged me again. Called and cancelled 2 more times Reported it to my bank, Cancelled my card and just got ANOTHER notice of upcoming subscription. They are relentless in ripping you off!!!!RedBox Rx
Date: 03/21/2025
Were sorry to hear about your frustration and appreciate you bringing this to our attention. I want to apologize for the delay in the cancellation of your services as well as the delay in getting you your refund. This is not the level of service we aim to provide for our patients. I see that a team member was able to cancel your service and provide a refund for you on March 3rd. If you need additional assistance with your account or have any further questions or concerns, please reach out to **** at ************. Thank you for taking the time to share your experience - we appreciate the opportunity to improve.Review fromEdwin H
Date: 02/28/2025
1 starEdwin H
Date: 02/28/2025
I called and cancelled my account back in January, never saved my credit card information and closed my account on the app.I just received a notification that my credit card was charged for another useless medication Avoid this company at all costs there are literally 100 better options to choose from I am now using ro and happy with their serviceRedBox Rx
Date: 03/05/2025
We sincerely apologize for any delay and frustration canceling your service with us has caused you, *****. Wed like to look into this further and ensure your issue is addressed and resolved promptly. Please reach out to our ************ Advocates at ************, and we will do everything we can to resolve this for you. Thank you for your feedbackwe truly value the opportunity to improve our service.Review fromMagen F
Date: 02/12/2025
1 starMagen F
Date: 02/12/2025
Their website is misleading, they promote a $49 GP visits with no hidden fees but I was charged $69 plus the cost of my prescription at the pharmacy which took 3 days to get filled, not same-day as advertised. I was also never spoken to by a doctor which is suspicious because I still got my antibiotics filled whether I need them or not. When I contacted customer service I was told that $69 was their full price for every visit and that they were "sorry I misunderstood."RedBox Rx
Date: 02/24/2025
Were sorry to hear about your concerns and appreciate the opportunity to address them. Our pricing is clearly displayed during the ordering process, and charges are only processed with patient authorization. If there was any confusion about your visit or charges, wed be happy to review your account and clarify any details. Please contact our ************ Advocates at ************, and well do our best to assist you. We take all feedback seriously and strive to provide transparent, high-quality care.Review fromAmy L
Date: 02/07/2025
1 starAmy L
Date: 02/07/2025
Says you are not charged unless *** ** writes a presription. Completed a ** visit for poison ivy requesting oral ********** due to it continuing to spread and historically requiring oral medication to stop it. Question was asked if taking supplements or daily scripts and I misread the question thinking it was only asking for Over the Counter products. I wrote that I was using ************** cream. I did not write that I also have both the oil and cream version of the ********** from previous ** visits that are not working. The **. ********** the cream version. When I called to correct this I was told that once the ** writes the prescription there is no way to make any type of modifications and "sorry you completed it too quickly and messed up, theres nothing we can do to help you." So I ended up paying $69 for a telehealth visit that wrote a script for something I already have. I am trying to leave town on a trip and after almost 24 hours of waiting on redboxrx I STILL have raging poison ivy. This is a scam.RedBox Rx
Date: 02/12/2025
Hello ***. Were sorry to hear that this experience did not meet your expectations. Our providers carefully evaluate each case to ensure safe and appropriate treatment, but we understand how frustrating it can be when the prescribed medication differs from what you were hoping for.
While previous treatment history can be helpful, each consultation is assessed individually based on current symptoms and medical guidelines. We regret any misunderstanding regarding your prescribed treatment and encourage you to reach out to our ************ Advocates at ************ if youd like to discuss your concerns further.
Your feedback is important to us, and we appreciate the opportunity to improve your experience.Review fromAmy E
Date: 02/04/2025
5 starsAmy E
Date: 02/04/2025
Incredibly helpful and RX was sent out within 12 hours. As a new customer, I was reluctant to say the least. Takes less than 5 minutes to make a profile and discuss symptoms. I paid a fraction of the cost for an in person ** visit and medicine! Great find!!RedBox Rx
Date: 02/24/2025
Thank you for your very kind review ***! We are so happy you found RedBox Rx as well!Review fromMelanie J
Date: 01/30/2025
1 starMelanie J
Date: 01/30/2025
They are a bit scammy for sublingual ***********. They start you at 1mg and only increase 1 mg per month. ******** is started at 3 mg. So the first 2 months are kind of a waste. Then it's like pulling teeth to get your dose increased. ******** is 3mg starting, 7mg full dose. I had trouble getting more than 4 mg, which is only half strength. Like I said, a little scammy. I do not recommend.RedBox Rx
Date: 01/31/2025
We appreciate your feedback and understand your concerns regarding the dosing of sublingual *********** *******. Our oral GLP-1s are absorbed buccally (under the tongue or in between the cheek and gum). ******** is swallowed, so much less of the active medication gets absorbed into the bloodstream. The dose required for buccal or subcutaneous administration is much lower than medications that pass through the ** tract so you don't need as high of a dose. We want to remind you that your subscription includes unlimited visits with a provider, so you always have the option to discuss any concerns about your prescribed dose and want to encourage you to schedule a follow-up consultation to address your concerns. Please reach out to our ************ Advocates at ************, and wed be happy to assist you further. Your feedback is important to us, and we appreciate the opportunity to improve your experience.Review fromDayna C
Date: 01/30/2025
1 starDayna C
Date: 01/30/2025
Did I ever use the charge $60 for a tube of white liquid? That is nothing they are a scam dont ever use them. They will they wiped my bank account out dont ever ever use them go to your regular doctor where you can get insurance these people are a scam, its garbage. Im warning you all. Its garbage I contacted the news and my congressman this is going.RedBox Rx
Date: 01/31/2025
Were sorry to hear about your concerns and appreciate the opportunity to address them. Our pricing is clearly displayed during the ordering process, and charges are only processed with patient authorization. We do not have access to withdraw more than the approved transaction amount.
If there was any confusion about your order or charges, wed be happy to review your account and clarify any details. Please contact our ************ Advocates at ************, and well do our best to assist you.
We take all feedback seriously and strive to provide transparent, high-quality care. Thank you for reaching out.Review fromTERESA W
Date: 01/28/2025
5 starsTERESA W
Date: 01/28/2025
Red box rx is greater than any other online pharmacy. Their prices are great as well.RedBox Rx
Date: 01/30/2025
Thank you so much for your very kind review ******! We are so happy to hear you had such success with our services at RedBox Rx!
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