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Find a Location

Buck's 4X4 Center has 1 locations, listed below.

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    Business ProfileforBuck's 4X4 Center

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides auto repair, tire and wheel sales, off-road and auto accessories.

    Business Details

    Location of This Business
    4100 W State St., Boise, ID 83703-4439
    BBB File Opened:
    12/13/2007
    Years in Business:
    58
    Business Started:
    1/1/1966
    Business Incorporated:
    3/9/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Buck's Off-Road & Automotive
    • J & R Enterpries & Holdings
    Business Management
    • Mr. Jeff Buck, Owner
    Contact Information

    Principal

    • Mr. Jeff Buck, Owner

    Customer Contact

    • Mr. Jeff Buck, Owner
    Additional Contact Information

    Fax Numbers

    • (208) 343-1414
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kyle C

    1 star

    04/24/2024

    This has to be the worst 4x4 shop in *****. What a s*** show. I took my truck in for some essential work: a front and rear suspension upgrade, an internal coil, and a spring airbag replacement. I noticed a spill stain from my gas tank when I picked up my vehicle. It was like somebody had siphoned gas, spilled it, and later, shop dust attached to the gasoline spill. I didnt think much of it at first, but after reading other reviews, I wouldnt doubt somebody siphoned gas out of my truck. Next, I noticed the truck's rear end was higher than expected. After further investigation, I find out that the tech. The wrong front strut spacer was installed, and the truck would have to return to the shop again to install a larger spacer. ****, the owner, never apologized for this. I work out of my truck, and it costs me money not to have it. Then I discovered that a second airbag needed to be replaced since it was also wrong. I figured this out independently since no pressure test was performed when the tech installed the new airbag. **** ordered another airbag, and we scheduled for my truck to be brought back in. Upon picking up my vehicle the second time, I saw the bill and noticed Id been charged for unauthorized work. Some bolts were loose and needed to be replaced. I was charged $60 for four bolts and nuts that cost a few dollars. Then, I found out that only three bolts were replaced. The total cost of labor was $290. Thats two hours for three bolts and one airbag, which is at least 45 mins over.When I brought up to **** that I didnt authorize any work outside of the airbag, that only three bolts were replaced, and $15 per nut and bolt was too much, and that I was offended that he never apologized for taking up my time, he starts shouting at me, telling me to take my keys and get the **** out of his shop. I kept my composure and told him I would want to pay at least the airbag cost. He says OK, pay for the airbag and get the f*** out. I do not recommend shopping here

    Local BBB

    BBB Great West + Pacific

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