Business ProfileforEberlestock

I purchased several items from Eberlestock's Amazon store on 11/13/23, 10/26, and 10/25. A recon bino harness and accessories.Order # ***-2882692-9385820/ Recon Handwarmer $69 Order # ***-1629962-7898601/ Recon Utility Pouch $34 Order # ***-2161185-6396224/ Recon chest rig $129 + Rangefinder Pouch $39 These items went on a sale a couple of weeks later for Black Friday (11/24) beginning on 11/20. Given the fact it was within 30 days and the items were eligible for return, I requested a price adjustment on the purchases as soon as the sale began.Eberlestock's Amazon store ignored my messages, so I contacted cust. support through their website. I was given a myriad of excuses for not accommodating the request. The unnamed rep claimed they couldn't issue refunds for their Amazon store, even though it's internally operated by their company. When I pressed, the rep switched up and send they only guarantee prices for 7 days, and it doesn't include Black Friday. When I pushed back again, they just ignored me. I could've returned the items, repurchased them for a lower price, and sent back the ones I had purchased, but I gave Eberlestock the benefit of the doubt, assuming theyd do the right thing when they got back to me. Well, by the time I heard back nearly a week later, BF sale was over, and they were not as helpful as I had hoped they would be. Eberlestock has been next to impossible to reach and totally unhelpful throughout this process. I have had similar interactions with many other companies, and price adjustments are typically issued without hesitancy. This behavior could potentially conflict with the *************************** Act. I would like Eberlestock to honor my request and issue a price adjustment equal to the difference between the purchase price and the pricing for their Black Friday sale.