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Find a Location

Intermountain Hospital has 1 locations, listed below.

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    Business ProfileforIntermountain Hospital

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers Intermountain Hospital provides comprehensive inpatient mental health and substance abuse recovery services for adolescents and adults. Our New Start Center for Recovery provides a 21-day acute evaluation and treatment program for individuals with co-occurring mental health and drug or alcohol issues. This intensive program integrates psychiatric, medical and nursing care for patients with acute and severe biomedical, emotional, behavioral and cognitive problems. Intermountain is licensed by the State of Idaho, JCAHO accredited, and TRICARE approved.

    Business Details

    Location of This Business
    303 N. Allumbaugh St, Boise, ID 83704
    BBB File Opened:
    11/1/1986
    Years in Business:
    43
    Business Started:
    8/8/1981
    Business Started Locally:
    8/8/1981
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • BHC Intermountain Hospital, Inc.
    Business Management
    • Chuck Christiansen, Dir Business Develop
    • Mr. Jeff Morrell, Chief Executive Officer
    Contact Information

    Principal

    • Chuck Christiansen, Dir Business Develop

    Customer Contact

    • Chuck Christiansen, Dir Business Develop
    Additional Contact Information

    Fax Numbers

    • (208) 377-3520
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    They held me from Thursday night after work to Sunday late afternoon. Without the sufficient cause for a mental hold. To keep me as long as they could to accrue as many days as possible to compensate them financially exceeding within the proper state and legal guidelines.Now they want to charge me $2,000 as my deductible. They said I stayed there one day. Then when questioned about the cost they stated I had been there for 2 days and that their daily rate is $700. Then when asked for a breakdown of the $2,000 cost as a deductible then they sent a message that I was unable to access.Then when I called to ask for the name of one of the therapists to make a proper complaint to the state board. They then could not access my file because **** had my file (**** the internal complaint representative that I had attempted to call 3 times prior to their denial of access of MY health care providers name.1. They not only have violated my rights possibly by the hold without a court order at first. 2. They proceeded to share my personal life in front of the entire common area of the facility.3. Attempting to Charge me an unknown amount before insurance they have not disclosed. $2,000 after 1-2 days that they arent even sure of. Will not supply an accessible break down of the charges from their facility.4. Will not disclose my personal file information with me after given the appropriate identification for myself. (***) is refusing to tell me the name of my provider to file the appropriate complaint and paperwork to hold people accountable.Something VERY corrupt is going on here and people there are in on covering it up. I fear for people who really have mental disabilities. They are abusing their licenses and authority.
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    Customer Reviews

    0 Customer Reviews

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