Complaints
Customer Complaints Summary
- 2 total complaints in the last 3 years.
- 2 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/14/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business WILL NOT stop calling / contacting me:- 3 times a day everyday as early as 8 and late as 10 on my personal cell phone - have never expressed interest in doing biz with them - i picked up and asked them to stop and they proceeded with their sales pitch- it's that old school - super shady and super annoying. Also dangerous as this is the same phone i get personal calls on from kids schools, etc so i cannot block unknown numbers - i really with they would stop- it is impacting my mental health and I'm about to call my lawyers and have them take a swing at this if it does not stop.
Business Response
Date: 05/15/2024
We apologize for the annoyance. We have removed you from any contact lists we have.Initial Complaint
Date:05/03/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has been trying to contact me for years through email and phone. Now they're calling daily despite several requests to stop and a requested cease and desist. They call from different numbers to avoid my call blocking. It is started to feel like harassment.Business Response
Date: 05/09/2024
Our apologies and understanding of the annoyance. I have confirmed you have been removed from our lists.Customer Answer
Date: 05/09/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I hope the business provides training for the employees that continued to harass me after repeated requests to desist and has a greater respect for future customers and potential customers without the need for BBB intervention.
Respectfully,
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