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Find a Location

Capital City Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCapital City Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    used vehicles, Used Vehicles

    Business Details

    Location of This Business
    1808 S Vista Ave, Boise, ID 83705
    BBB File Opened:
    6/20/2017
    Years in Business:
    11
    Business Started:
    10/11/2012
    Business Incorporated:
    10/11/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    Closed
    Business Management
    • Mr. Thomas J Forster, Owner
    Contact Information

    Principal

    • Mr. Thomas J Forster, Owner

    Customer Contact

    • Mr. Thomas J Forster, Owner
    Additional Contact Information

    Fax Numbers

    • (208) 343-0595
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/02/2024

    On 7/30/24 my husband and I test drove a vehicle. I was still undecided on if this was the one I wanted and the sales associate, ******, told us another couple was interested and would be back in the morning to buy it if it hadnt sold. He told us if we put a deposit down they would hold the vehicle while they ran our credit and see if we could qualify. He said if we changed our minds, we couldnt get financing, or if things werent going to work out because it wasnt going to fit our needs they would completely refund our money no problems. He asked my husband to sign a deposit slip and we paid him $200. We did not get a copy of the paperwork. The next day we finally got a call late afternoon to let us know there was good and bad news. We were approved for financing but with a large $4000 down payment. We expressed we couldnt afford it and requested our deposit. He said they could hold it and keep looking for something that would fit our budget better, which we accepted. The next day we called to ask for our deposit to move on to other things and were told no, that we signed the paper so thats on us I reiterated what was told to us and the ****** blamed it on me saying I was remembering the situation wrong. I told him it was unethical and I would write a bad review which he then threatened me saying they would charge me with slander even though its my opinion and right to voice my thoughts. He continued to argue with me on the phone. We have not heard anything since. My husband tried reaching out to see if they changed their minds and never got a response.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mathew H

    1 star

    04/22/2022

    My experience: there were some slimy used car salesmen shenanigans such as upselling on the actual price of the car AFTER obtaining a non-refundable deposit to hold the car, lying about getting the car detailed before purchase (the interior of the car was completely trashed, they had not cleaned it in any way since they purchased it), but the biggest problem was trying to sell me a ****** with smoke actively being emitted from the tailpipe. With an active leak of some sort in or into the engine compartment I was under no obligation to buy the car and entitled to a full refund of the deposit, which they have refused to give and so I am having to go through the process of suing them in small claims court.Overall just another slimy used car dealership, take your money somewhere else.

    Local BBB

    BBB Great West + Pacific

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