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Find a Location

VetIQ Smarter Pet Health has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVetIQ Smarter Pet Health

    Animal Hospital
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    VetIQ Smarter Pet Health has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      923 S Bridgeway Pl, Eagle, ID 83616
      BBB File Opened:
      7/8/2020
      Years in Business:
      14
      Business Started:
      6/18/2010
      Business Incorporated:
      6/18/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • PetIQ LLC
      Related Businesses
      Business Management
      • Mr. McCord Christensen, Manager
      Contact Information

      Principal

      • Mr. McCord Christensen, Manager

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/10/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      I paid the wellness plan for my dog with VetIq, it included minor illnesses, vaccination, nail trim and some tests. I had locations close to me. It worked great for a short time but they started closing for days and weeks and it was very difficult to bring my dog there. They finally closed one location permanently and the other one was working very irregularly and finally it closed permanently today. I called customer service today because I cant continue paying for a service that I cant get. They asked me to pay ****** to cancel the membership because what I have paid since the renewal doesnt cover the services already received. I paid even I wasnt agreed because I was already paying for months for a service that I wasnt able to use regularly. How do I need to pay if it is not my fault they have closed all the locations around me? How do I have to pay when they have not been able to offer the promised service?
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeanne S

      1 star

      08/13/2023

      I was given a script with a name brand heartworm medication which is not the least expensive medication available.Does Interceptor Plus subsidize Pet Vet?

      VetIQ Smarter Pet Health Response

      08/13/2023

      There are many heartworm medications available for purchase. This would need to be a discussion between the vet and the owner before writing a written script. We typically will write a script for what the owner is comfortable administering. We do not know the prices of every medication on the market. 

      Local BBB

      BBB Great West + Pacific

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