Business ProfileforTriple Play Family Fun Park

We brought two families consisting of four adults and eight children to the triple play amusement park in ************. The height restriction was 58 inches for kids to ride a ride. We had two kids that were close but the employees taking money Couldnt tell us if they were too short to ride the rides before we purchased. We asked if we could go out to the Rides and be measured so that we knew our children could ride before we purchased. The employee measuring at the go karts measure him and said he was tall enough. So we purchased eight tickets at a little over $40 apiece and we went on the go kart ride with no problem the first time.. Then when the staff changed out at the go kart ride, we returned to ride them again and we were told by the new staff Running the go karts, the children were too short to ride. After the first crew told us he was good to go, and the front desk told us if they said he could ride then he would be allowed to ride. We wouldve never paid for the tickets. If we had been told the kids couldnt ride the go kart. The new staff rejected our Riders telling us. They were too short after we had paid for the $200 in tickets. We asked to speak with the manager, and after the manager heard what we said, he said that he couldnt do anything for us. He couldnt grant the ability for him to ride nor could he refund us. He basically told us he has no power to do anything for us. The managers name is *******************. After speaking with him about this issue, it became abundantly clear that he had no ability to refund us our money, nor was he concerned that we had tried to do our best to make sure the children could ride the go karts before we paid.