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Business Profile

Landscape Contractors

CJ Landscape & Construction, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Two years ago CJ Landscape did the landscaping of my yard. They were paid a substantial amount of money. Part of the reason they were chosen is because *****, the owner, emphasized over 20 years in business and a two years warranty on his work including parts, labor and plants. In that time, plants have died that were not replaced. I have complained about lousy coverage on the lawn and improper type of sprinkler heads used, which he. would not fix, and the lawn not level.A year and a half a go he mentioned he would fix the leveling issue. Five months ago he again stated he would fix it and have "guys out in a week or two". I never heard back from him again. I then sought out another landscape company to get their opnion. Then after a few text messages to *****, he finally got back in touch with me and as usual. he started suggesting all the different reasons why the yerd could be uneven and said he remembered we had a few "ankle breakers" but didn't think it was all that bad. I told ***** that I had only ever only wanted it done right, which he agreed I had siad, but he didn't think I would pay for it, although he had never had quoted it to me. CJ Landscape and *****' crew did a far below standard job and this is born about by the other landscape company who came out to look at my yard and review the problems. It's notated the problems I am experiencing are due to substandard work by the previous landscape company.The amount of money I'm requesting is less than I paid ***** and less than the cost of the repair quoted. It my attempt to once again be more than fair.

CJ Landscape & Construction, Inc. is NOT a BBB Accredited Business.

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