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Find a Location

Transportation Compliance Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTransportation Compliance Service

    Compliance Consulting

    Additional business information

    Additional Info:
    Transportation Compliance Services, previously doing business as DOT Compliance Services LLC is a private, third party administrator who provides various services to commercial operators to assist in them in maintaining the  Department of Transportation safety regulations.  Complainants said they believed they were being called by the Department of Transportation rather than a private company selling its services.   Better Business Bureau met with Transportation Compliance Service who addressed the issues by making changes in their initial contact with a potential customer by stating up-front they are a private company, not associated with the Department of Transportation. 
    See all additional business information

    At-a-glance

    Customer Reviews

    4.76/5stars

    Average of 82 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Transportation Compliance Services offers FMCSA & DOT compliance for trucking companies looking for drug & alcohol testing, unified carrier registration (UCR), driver file management, motor carrier BOC-3, trucking permits & registrations, & more.

    Products & Services

    Testing Laboratories

    Business Details

    Location of This Business
    3320 E Goldstone Dr, Meridian, ID 83642-1026
    BBB File Opened:
    7/3/2012
    Years in Business:
    12
    Business Started:
    5/7/2012
    Business Incorporated:
    5/7/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    80
    Business Management
    • Mr. Jeff Minert, Owner
    Contact Information

    Principal

    • Mr. Jeff Minert, Owner

    Customer Contact

    • Mr. Jeff Minert, Owner
    Additional Contact Information

    Fax Numbers

    • (208) 629-7063
      Primary Fax

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    On 3-8-2024 I attended an art show in *****, **. I parked in a parking lot that had signs that indicated how to pay for parking. I might add that there were a few different options on how to pay. As seen in the attached document I paid using one of the options. The parking company is claiming that I didn't pay to park. I sent them the only proof that I had which was a screen shot from my bank that shows that I paid $20.45. They are now saying that the bank charge screen shot is sufficient. I have no other means to provide proof. They are trying to bill me $50 which is a bunch of BS.
    Read More

    Customer Reviews

    82 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian S

    1 star

    06/27/2024

    Shortly after applying for my DOT number, I was contacted by TCS. They led me to believe that I needed to pay them $1500 to assist me in maintaining compliance with federal and state regulations. Over the course of the next few weeks, they filed paperwork, marking me as hauling for hire which I am not. I am a self-employed, one man operation who does not haul for hire. I raised concerns with them on multiple occasions, stating that this was incorrect. I was told it has to be done this way. My insurance agency dropped my policy because I was being listed as hauling for hire, and they couldn't provide adequate coverage. I went with a new insurance company, and my premiums nearly tripled. Finally, I was able to explain the whole situation to my insurance agent. She told me the paperwork was filed incorrectly and helped me file the necessary documents again. I had to pay the cost of filing these again. During the course of filing, it is still coming through as though I am hauling for hire due to whatever errors were made by TCS. I have been fighting to correct this for 4 months. It has impeded my ability to do my job. If you are contacted by this company, DO YOUR RESEARCH to make sure you actually need their help. This has been a huge headache and a source of stress. I wouldn't recommend them to anyone. FMCSA warned me just a little too late about predatory companies like this.

    Transportation Compliance Service Response

    06/28/2024

    At ***, it is not our practice to impose unnecessary regulations on our clients. You reached out to us via our website, providing your phone number so we could contact you. During our discussions, we discovered that you are hauling other peoples goods, indicating you are engaged in for-hire servicesa fact you specifically mentioned to us.

    Whether self-employed or not, hauling others' goods implies you are being compensated for this service, a common practice in the industry. In your state, you are required to have a ************************* account, as recommended by your insurance provider. The increase in your insurance costs was due to the necessary adjustments reflecting your operational changes, which is also quite common.

    We always advise our clients to conduct thorough research as the industry can be complex, with ongoing changes from the ***** making navigation increasingly challenging. Utilizing our services generally ensures a smoother process, although we understand the confusion caused by receiving conflicting information from multiple companies, some of which may be predatory.

    To clarify, you initiated contact with us for assistance, and our aim is to provide the necessary support to help you comply with all relevant regulations. 

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