Business ProfileforFarm Bureau Mutual Insurance Company of Idaho

Oct 27, 23 I went into Farm Bureau to get auto insurance quote. Quoted $258 a month for all 3 vehicles. I was told like all insurance companies, can't bind coverage till payment is made. Agent ********************* also told me I had to allow them to setup automatic payment, and they will withdraw the premium every month. I gave here bank info or debt card, I don't remember but I do remember her putting my information in her computer and telling me it went through and binding coverage. A month later I have not seen or heard from Farm Bureau and they forced me into automatic payment. I have nothing to worry about till I got a letter on November 24th "Notice of cancellation". if payment not received by 12/10/23. Payment is not due till Nov 27 and it is automatic withdraw and they want an additional $35. I went on line and setup payment with my bank for the $293. I need to keep my insurance and will hash this out with them as we go. Total requested of $293, over the premium amount of $258. Sent an email and they responded telling me that I was being charged penalty because their system had a problem. Then I am waiting to hear back to see how much I owe whereas an adjustment needs to be made for the overpayment and penalty for their problem. Problem with 10/27 auto payment. No attempt made for a 11/27 payment so I do it myself. Then without any notice or communication they auto payment $651. That is $135 over what 2 months premiums would be. I only owe $258 for 10/27-11/27. $258 for 11/27-12/27 both months together is $516. 12/27-01/27 would be an additional $258 bringing the $516 total to $774. Their system fail on the first payment that I was unaware of but I through online bill pay made payment of $293 and they stole $651 out of my account to make a total of $944. Un announced withdraw caused an overdraft in my account that I have been charged $24.94 for.