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Find a Location

Buck Knives, Inc. has 1 locations, listed below.

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    Business ProfileforBuck Knives, Inc.

    Cutlery

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cutlery

    Products & Services

    Cutlery and Kitchen Supplies

    Business Details

    Location of This Business
    660 S Lochsa St, Post Falls, ID 83854-5200
    BBB File Opened:
    4/11/2005
    Years in Business:
    122
    Business Started:
    1/1/1902
    Business Started Locally:
    1/1/1902
    Business Incorporated:
    4/3/2007
    Type of Entity:
    Corporation
    Business Management
    • Mr. Charles Buck, President
    • Mr. Trent Malone, CFO
    Contact Information

    Principal

    • Mr. Charles Buck, President
    • Mr. Trent Malone, CFO

    Customer Contact

    • Mr. Trent Malone, CFO
    Additional Contact Information

    Fax Numbers

    • (208) 262-0557
      Primary Fax

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    A Buck filet knife blade broke off right at the handle / bolster while in the middle of butchering a deer in December. I was removing the silver skin with it. Being in the butchering process mess I trashed the handle. The blade looked usable as to shorten and affix a new handle. Later I searched Buck Knives website and saw the Lifetime Warranty. I inquired first by phone. Spoke to a CS about what happened. Was told to send the blade in since it broke at the handle and not along the blade. Reason such as the blade ********** cause defect such as wedging or prying.I returned the blade in December 2023. I received an email 1/26/24 saying they have received it. # ******** I was expecting a new knife as it was nothing I had done wrong. I get a return message saying since all parts were not returned they can only offer a 30% discount. I felt it was somewhat of a condescending reply statement.Not agreeing to this result I emailed and informed to return my blade. As it being a filet blade it was long enough to make into another usable knife. Or send me a replacement.Being an avid outdoorsman I would've hope a better outcome from Buck Knives.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe S

    1 star

    09/29/2023

    Ordered a custom 119. Initially came to me with a loose blade and corroded. Brass. Sent back for repair and the second time the brass guard was scratched. Sent back and still has scratches. All I want is a pristine high quality custom knife and Buck seems resistant to holding up their end of the deal. I wish I had gone with ***. Not sure why they will not honor their warranty. Especially for an expensive be custom knife. ******************* nostalgia, but warranties are clearly questionable.

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