See Hours
| Monday | 10:00 AM - 2:00 PM |
|---|---|
| Tuesday | 10:00 AM - 2:00 PM |
| Wednesday | 10:00 AM - 2:00 PM |
| Thursday | 10:00 AM - 2:00 PM |
| Friday | 10:00 AM - 2:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 10/1/2007
Years in Business: 20
Payment methods:
VISA, Mastercard, Amex, Discover, Cash, Check, Paypal, Bitcoin, Ethereum
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 7/6/2011
- Business Started:
- 1/1/2005
- Business Started Locally:
- 4/25/2011
- Business Incorporated:
- 4/25/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses:
- Croc Coatings, LLC
- Business Management:
- Mr. James Hobart, Managing Member
- Mrs. Kelley Hobart, Owner
- Number of Employees:
- 6
Additional Contact Information
- Principal Contacts
- Mrs. Kelley Hobart, Owner
- Customer Contacts
- Mr. James Hobart, Managing Member
- Fax numbers
- Primary Fax: (208) 762-2600
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
We want you to be happy with your purchase. All of our products have a 100% money-back guarantee of authenticity and against defects and faulty workmanship. Shipping and handling are refunded if the return is a result of an error on behalf of AlpacaDirect.com and the items are returned via standard ground shipping (Please don't express mail your return to us). Exceptions: Patterns, Pattern Books, and DVDs are not refundable if opened. If the original item is opened and is damaged or defective, or if an incorrect item was shipped, you may receive credit for these items.
The item must be returned in the same condition as it was sent, unworn and with the original tags affixed and postmarked within 30 days. (Don't worry, we don't put price tags on the gifts we send out). Although we check all merchandise for defects and damage prior to shipment, it is the buyers’ responsibility to check the product upon arrival to make sure it is free of any defects. If you need to exchange an item for a different size or color, send it back (at your cost) and we'll pay the shipping on our end to send you the alternate product.
Need an exchange in a hurry? Just make a new purchase and return the other order for a refund. You will be responsible for the costs to send the product back to us. You will be refunded the shipping cost if the return is a result of a manufacturer error or our error.
For fastest processing, please use the 'Self Service' returns process (See below). Otherwise, please call AlpacaDirect.com customer service at 208-209-7079 or request a return authorization online in our customer service section. We suggest you send the package by registered or insured mail since alpacadirect.com is not responsible for items lost or damaged while shipping. Clearly, print your name, address, and RA# on the outside of the package in the return area and mail to:
Alpaca Direct - Returns
1016 W. Hayden Ave
Hayden, ID 83835
USA- Business Categories
- Yarn, Online Shopping, Toys, Wholesale Womens Apparel, Designer Apparel, Wool, Sweaters, Wool Products
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