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Business Profile

Child Care Centers

Lolo's Little Darlins Day Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Care Centers.

Complaints

This profile includes complaints for Lolo's Little Darlins Day Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lolo's Little Darlins Day Care has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/16/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I enrolled three of my children into this daycare facility while receiving Idaho state funded childcare assistance. I was over charged from the facility my parent portion per what the state advised me I should owe for the services. I reached out to the facility requesting the refund for the over payment as my children no longer attended the daycare. I was originally advised I would receive the complete refund in May which did not happen. I was then advised it would be received in June. I went to the center in June for my refund check at which time it was explained to me that they were only refunding the $350.00 from being double charged in May and that the remaining refund would be returned later. I reached out in late June to check on my remaining refund and was advised it would be issued within the first week of July. Here we are 7/16/2024 with no remaining refund being issues. I have emailed the center multiple times to check on the refund, called the center to talk to the new director about the refund who asked for the letters from the state, emailed her all the letters from the state, and have not heard back since. I attempted to email again today to follow up and tried calling 4 times with no response. I would just like the remaining refund I am owed from the facility.

    Lolo's Little Darlins Day Care is NOT a BBB Accredited Business.

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