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Business Profile

Plumbing Renovation

Mountain Range Plumbing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumbing Renovation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/29/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Mountain Range Plumbing to perform the plumbing scope of work on my house in ******. Many promises were ********************************* (owner MRP) about how good his work is, easy to work with, good communication, NEVER failed to complete work etc. I have been a contractor for over 30 years and this is the worst subcontractor that I have ever dealt with due to his lack of performance which is only superseded by his lack of communication. Throughout the construction process, **** has gotten increasingly difficult to deal with as well as get in touch with. His work is fine when he actually performs it however, getting him to respond is almost impossible. My last communication with **** was December 8th via text. Since then, he has not responded to any of my text messages regarding our move in date - which was supposed to be Christmas. As of that date, all he had to do was trim out the house which he said would take one day. As of today, 12/29/22, nothing further has been done and there has been zero communication. All I want from him is to finish the job.

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