Reviews

Review Details

• Review fromSean B

  Date: 04/16/2024

  1 star
  This business has a serious problem with personally identifiable information and harassing customers. Without my consent my personal information was given out to various third parties who are now contacting me and bombarding my email account with offers and subscriptions. I came to have my airbag fixed not my radio, when I left they had signed me up for a XM radio subscription. Granted when I spoke to them and complained they expressed that I am free to cancel the subscription at any time. However their ignorance becomes highlighted in this very moment! They gave my name, my address, my phone number, and my email address, to a third party who will use that information for profit. Hence all the junk and spam email I have received since going to this dealer for service. On the dark web this is considered a cyber security vulnerability, it's a really negative thing as people do not want their private information available to other parties. I find this to be highly suspicious and possibly illegal for disclosing personally identifiable information for their own motives, without express customer consent. I believe they may have deceived me. Essentially I came for service, not subscriptions for my email. That was never communicated to me, otherwise I would have never signed for service at this dealership knowing that they are not trustworthy. I called to make complaints rather than the owner or a director responding to me I had the same service member that I saw originally call me back. They should have their lawyer look at this instead. Additionally, I paid $190 for nothing. When I picked up my car they told me that they were unable to resolve my problem. It would require more parts that would come in around $850 in addition to the $190 fee for service, which I don't feel I received. I don't know what service I got as nothing was resolved. I lost $190, they did nothing. Not a single part replaced or service completed. I feel nothing but stress and regret.  

• Review fromTyler B

  Date: 03/11/2024

  1 star
  Took my truck up here February 22 dropped it off and set for two weeks at the dealership while trying to figure out the issue and get the repairs fixed. Couldn't afford the repairs at the time so I paid for the new parts that they recommended 150$ worth of parts and 1900$ in labor just to have nothing fixed on the truck.. I picked the truck up last Wednesday after they said they put it back together I went and picked it up and inspected the truck before I left nothing was fixed. Didn't even flush my coolant and wanted a extra 200$ to do so I check all my fluids and engine bay during pick up.. still had oil mixed in my coolant reservoir also noticed a bunch of scratches and paint chipped off the front of my truck definitely feel cheated and scammed.. I do not recommend going to this dealership for any repairs.. so all in all paid 2k and went with out a vehicle for 2 weeks and nothing was fixed total loss.