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Business Profile

Epoxy Floor Coating

Floorguard, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

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1

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Review Details

  • Christopher G

    Date: 02/05/2024

    Terrible Experience with Floorguard!!Sales team came out and was very nice. They did a great job explaining the process. Installation went well. The worker was very respectful and when he was completed the floor looked great.Issue: The floor was slippery. 2 kids and my dog fell on the floor. Thank goodness the kids where okay but my dog had a $600 vet visit. Floor Guard was responsive and about a month later they came out to fix the issue. From what they told us it was installed incorrectly; they didn't put any Silica Sand in the final coat. When they put on a new layer of epoxy with silica sand they didn't clean the floor well enough. I started with emails and phone calls and basically, they just didn't care. I decided to clean the garage floor from the winter dirt this past weekend and the floor is pealing in areas where dirt was trapped under the last epoxy layer. My guess is because it did not adhere correctly. Now I am waiting to hear what the fix is going to be.

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