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Business Profile

Mortgage Broker

Skinner&Associates Financial Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 05, 2024, I entered in a contract with Mars *******, he is a commercial loan officer that promise me that he was going to help me to get the loan approved for my commercial building. He started asking for the Fee agreement that was going to be refundable for $950.00 in order to get my loan approved with a lender and if not he will give my money back. I send him all the documents that he asked for and only $750 on 03/25/2024 then on May before I went out of town he assurmed me that he was going to get my approval and order the appraisal right away. I send him $1,500 for the appraisal and order to rush and close on my file because I need it to fix it and sell it. Time passed and I keep calling him regarding my approval that supposly was waiting from "*****" to send it to him and order the appraisal. I got tired of waiting on him and told him to give me my money back because he did not got the approval and never order the appraisal. He keeps telling me that he is sending me the money and waiting on "*****" to send the check and then he got a closing that got delay and it is always an excuse after another excuse. No money yet.

Skinner&Associates Financial Services, Inc. is NOT a BBB Accredited Business.

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