Business ProfileforCrocs Inc

During Christmas 2023, CROCS sent numerous offers. The first was for 2 for $50 and the second was for 50% off. Both offers came in both email and text, after I signed up for receiving promos. There were about three separate offers over the first two weeks of December. The issue is not once did, after clicking on 'shop specials' did any CROCS show up that were 2 for $50 OR 50% off. not once. I put two CROCS in my cart and the email said the pricing would come off at checkout but it never did leaving the bill double. I then tried to use LIVE CHAT but was 'lost to connection' about 5-6 times before finally getting a response by someone who neither read my isue, viewed the screenshots I submitted or helped me. I told them to read the issue and to look at the picture. They only said that there was no "2 for 50% off" which I never claimed was the issue. They said there were no specials offered and to try later at the next holiday. I told them I had received the texts and emails this week but they denied any specials despite these coming from CROCS.