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Business Profile

Real Estate

Concierge Estate Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/03/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To facilitate a July 13, 2023 move, I hired ********************* of Concierge Estate Sales LLC, to coordinate the sale of some of my possessions and empty my home for the new buyers. In lieu of an estate sale she suggested taking certain furniture pieces to consignment shops and selling others by auction. She also had email lists of potential buyers for art work, pinball machines etc she agreed to contact. I paid her $2500 on July 3rd to cover the cost of transporting these items and paying her workers for clearing out the contents of the home. The understanding was she would forward a percentage of the proceeds of the sales. Despite many promises of reports and accounting, none have been received. Repeated attempts to contact her have failed.

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