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Find a Location

Core 3 Property Management has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Core 3 Property Management

      1707 E. Hamilton Road Suite 1A Bloomington, IL 61704

    • Core 3 Property Management

      751 W. Joan Ct Peoria, IL 61614

    • Core 3 Property Management

      1999 Wabash, Suite 110 Springfield, IL 62704

    Business ProfileforCore 3 Property Management

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Core 3 offers property management, maintenance / landscaping, and construction services throughout Central Illinois.

    For investment property owners, Core 3 has the financial expertise to help you reach your goals—maximizing the performance and profitability of your property. And we’ll protect your investment with cost-effective and timely maintenance.

    Throughout Central Illinois, Core 3 manages all types of residential and commercial properties. We currently manage over 1,100 residential units, including apartments, homes, townhomes and condominiums.

    Products & Services

    Core 3 Property Management offers commercial and residential rental property services including snow removal and lawn maintenance.

    Business Details

    This is a multi-location business.

    Find a Location

    Core 3 Property Management has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Core 3 Property Management

        1707 E. Hamilton Road Suite 1A Bloomington, IL 61704

      • Core 3 Property Management

        751 W. Joan Ct Peoria, IL 61614

      • Core 3 Property Management

        1999 Wabash, Suite 110 Springfield, IL 62704

      Location of This Business
      1707 E. Hamilton Road Suite 1A, Bloomington, IL 61704
      BBB File Opened:
      7/25/2013
      Years in Business:
      12
      Business Started:
      12/1/2011
      Business Started Locally:
      12/1/2011
      Business Incorporated:
      7/31/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Core 3
      • HV Management, LLC
      Business Management
      • Mr. Mark Fetzer, Manager
      • Ms. Samantha Starkey, Property Manager
      Contact Information

      Principal

      • Mr. Mark Fetzer, Manager

      Customer Contact

      • Mr. Mark Fetzer, Manager
      Additional Contact Information

      Fax Numbers

      • (309) 808-1492
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/20/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      This company had a listing on their website for a 3-bed, 2-bath for $1650/month with no utilities required by tenant. We (myself and ****** ******) toured the unit twice- along with another unit in the same complex that had the same no-utility advertisement- and both times were reassured that no utilities were required. At one point there were up to 5 listings in this complex on their website with the same claim. We signed a lease with this company on March 7th. The responsibilities section in the lease states that lessor must put water, electric, gas, and trash in their name before move in and first day of lease “if applicable”. We signed this section under the impression that none of those services applied to our case. We paid $110 in application fees, $1650 in security deposit, $500 in pet deposit, and $542.47 in first months rent, all prior to receiving the keys. When picking up the keys and move-in package, ****** asked one more time to ensure that no services were required and they confirmed. We have since paid $3300 in rent. On May 1st, we were charged $119.28 for electric. We contacted the business and were told not to pay and to wait for more insight. On May 15th we were charged $36 for water. On May 20th we were told by the company that we must pay the utilities and that it was “regrettable” that “it was not made clearer verbally”. We would not have signed this lease knowing the utility requirements, and we were not made aware of them until we had already spent thousands of dollars. They still have listings of units in the same complex falsely advertising no utilities. I have attached 3 of their false advertisements for this complex, our original lease, and our email exchange with the company regarding the issue. As stated in the emails, we wish to have our rent discounted to account for the utility amount we now have to pay or to be transferred to another unit.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andre P

      1 star

      06/03/2023

      Core3 has the most unprofessional and unrespectfull people I've seen in years. They give out these 60 day notice to inform you that your lease will be up, then they do a walk around a month before check for damage. No names but the two ladies that did the walk around went to the basement and I overheard them saying that I forfeited my security deposit due to mounting the TV on the wall due to my wife who is now deceased could watch it because she was bed redding and that my stepson was living there to help with his mother while I worked to take care of home and bills. So instead of paying rent for May I let them know that I overheard the ladies talking and in order to move I needed all my money at that I would be out by no later then the first. I dropped the keys off into the mailbox that night and they haven't texted me or thank you for moving.

      Core 3 Property Management Response

      06/09/2023

      Hi Andre, Thank you for your feedback. You were notified verbally and via text that your lease would end in May. The owner of the property you rented was looking into their options to sell the property. Once they confirmed they wanted to sell, we quickly informed you with a 60-day notice. The legal standard is 30 days. There seems to be some miscommunication with the security deposit. Our employees who conducted the walk-through were not there to assess the damage or determine your security deposit. They were determining the listing price for the home. We apologize for this misunderstanding. If you like to discuss these details further, feel free to give us a call at 309-808-2125.

      Customer Response

      06/10/2023

      Well what I over heard them saying is done .As a Marine and a Minister I know what I heard so as God's will he found me a place. I moved out on the 31st and placed the keys in Core3's mailbox after hours. I'll pray for the people that does dishonest work.

      Local BBB

      BBB of Central Illinois

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