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Find a Location

Meineke Car Care Ctr-Bolingbrook has 1 locations, listed below.

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    Business ProfileforMeineke Car Care Ctr-Bolingbrook

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1330 W Boughton Rd, Bolingbrook, IL 60490-1512
    BBB File Opened:
    9/12/2005
    Years in Business:
    21
    Business Started:
    8/31/2003
    Business Started Locally:
    8/31/2003
    Alternate Business Name
    • Meineke Car Care Center
    Business Management
    • Mr. Talat Rashid, Owner
    • Mr. Talat Reshid, Owner
    Contact Information

    Principal

    • Mr. Talat Reshid, Owner

    Customer Contact

    • Mr. Talat Reshid, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2023

    Hi I am *********************, and I am contacting BBB regarding an ongoing issue with my vehicle repair service that was done at an Auto Repair Shop (Meineke, *******************************). The date is October 20, 2022.The issue was overheating and after several attempts, the problem was unsolved. Meineke then recommended that we take the vehicle ***************** ******** to a manufacturer garage (Jeep) for further diagnosis and share the result with them. Castle ********************* at ****************************************************** did the diagnosis and said Meineke did not see the issue with the car and wrongly charged us for repair works which came up to a little of $2000. Now, the new cost to get the problem solve came down to $4760+. I got my car fixed because I needed my car fixed and after sharing this info with Meineke, Meineke refused to handle the matter or make a refund, but rather said they can do nothing about the matter even after they have wrongly diagnosed my car and taken all those cash from me.Kindly advise me the way forward.Thanks
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JASON A

    1 star

    06/30/2022

    I dropped my car off on a Thursday night I was having an oil leak and an ** problem. The oil leak was repaired fine, my problem is with the *** when I drop them off I told them that I needed to recharge and that there was a problem somewhere in the ** system. They told me that the problem was with the radiator, I wasn't able to pick up the car that day because they were having trouble getting the air out of the radiator system. So the next day I took an Uber to pick up my car at 9:00 in the morning, I live 10 minutes away, by the time I got home the ** wasn't working. I called meineke back and told them the ** wasn't working I had just given them $930 to fix the ** and put dye in to see where the oil was leaking from. They instructed me to bring it back and they would have the problem repaired that day because I needed my car to go to a few appointments. When got back there they told me that there was a gasket missing in the ** system that they replaced but it still wasn't working so they think that now the compressor was broken. I asked them how they tested the system if the compressor was broken and they said it just went out. The manager, Tablet Rashed instructed me to bring my car back Monday and that he would be in touch with me. Well it's Thursday at this point I need my car back for the weekend and now they're telling me that the ** machine is broken and they're not willing to take it to a different meineke to get it recharged. There are plenty of other automotive service places in *********** where you will not be shystered around and misled. I still haven't heard anything from the manager concerning my case, it's sad because this used to be one of the best shops in town but under this new management it's a bad experience. And asking around I'm not the only one that has suffered at their poor customer service and treatment.

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