Business ProfileforCrown Temperature Heating & Cooling LLC

I was given this contractor to work with through my home warranty. They installed 2 brand new furnaces in my home June 2021. 1 year later- BOTH furnaces are now inoperable and need to be replaced due to severe safety concerns. I am STILL paying for the brand new duct work that they put in (which cost me almost 4k) which now has multiple cracks in it which have been leaking low levels of c02 in both our up AND downstairs units. they broke electrical conduit and left exposed *******************.Last year when these installers were at my home they told me they vacuumed up a couple of gallons of water out of a drain pan or something like that. Mind you i know nothing about HV** so I didnt realize this was a big deal or that they were installing BRAND NEW units into a situation where there was water actively leaking ALL OVER IT!!! There is now rust colored water pouring all over my upstairs unit which has damaged the electrical panel and safety switch on the unit and is now pouring out of my ceilings, ceiling registers, EVERYWHERE!!! I called the contractor and explained what was going on and he immediately got very aggressive and defensive and told me that this was MY FAULT and had nothing to do with the work that they did and hung up on me. irregardless if the water which I believe to be coming from the ** is unrelated to the furnace- WHY on earth would you install a brand new furnace into a system where you know and can see that the ** is actively leaking!?!? As a home owner I have to trust that the contractors who do work in my home leave my home and my family safely! I trust that they will relay any safety concerns or potential property damage concerns to me prior to completing any work and leaving me to deal with it. I bought my home june 2019 and have a complete inspection report and pictures of what my HV** system looked like. I also have pictures and a professional HV** contractor account of the damage that has been caused since crown did work on them.