Business ProfileforLux Cars Chicago, Inc.

I bought a 2016 Porsche Panamera last August which has had multiple issues. First, it had a fault that came on about a month after I got it. This was fixed by myself and was a miss fire needing new ignition coils ($250.) Recently, in the last two weeks, the car had a suspension fault. I took it to Lux Cars Chicago, and the service guy refused to look at it and said the warranty company would not cover the work. I called the warranty company, and they put in a claim. I took it to Top Notch Automotive for a diagnosis. After diagnosis, it was a strut that the warranty company covered. I also have an ongoing spoiler fault that Lux Cars Chicago sales guys said they would take care of. The service guy refused to look at it and refused to fix it. Top Notch has once again diagnosed it, and the rear spoiler motor has failed and needs to be replaced. The warranty company does not cover this, and I think the service guy knew that the spoiler was broken, and they had no intention of fixing it. I have received a quote from Top Notch at $2,527.56 to make the repairs. I do not wish for Lux Cars Chicago to repair this, but instead, I would like them to pay for such repairs. I have been giving the cold shoulder and ignored the request to fix the car.