ComplaintsforLeads Construction Company, LLC
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Complaint Details
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Initial Complaint
11/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They were unprofessional and half hazardously doing the work inside my home. They said they were done but then I had to call them back to fix a wall in which they did not sand the drywall down correctly or evenly which caused the paint they covered it with **** make the wall bludgeoned and be uneven. Then today I go in one of the rooms were flooring was installed and they just threw pieces of flooring that didnt fit around the perimeter of the room. You can see the padding underneath the flooring, its split from the wall they pushed the bed over it so it wasnt visible initially. They werent here to work when they were said to arrive majority of the time and it took entirely to long to complete the job because they first arrived with several workers 5the first couple of days, thereafter they only sent one worker out to complete everything which took upwards to two weeks. The deductible paid should be returned to me. It was just one headache after another.Business response
11/22/2023
Good Morning -
************** contacted our Project Manager on Saturday, November 18th at 8 pm to advise of the flooring issue. As this is outside our normal business hours and it was not an emergency, we contact ************** on Monday, November 20th to address the issue.
We were onsite yesterday and completed the flooring repair. We will be in contact with ************** this morning to see if we can inspect the completed repairs and confirm her satisfaction.
Thank you,
********
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Contact Information
16W277 83rd St Ste A
Burr Ridge, IL 60527-7951
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.