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Find a Location

S I Property Management has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • S I Property Management

      635 E Walnut St Carbondale, IL 62901-3101

      BBB Accredited Business
    • S I Property Management

      1120 S Park Ave Herrin, IL 62948-4134

    Business ProfileforS I Property Management

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/14/2018

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Property Management

    Products & Services

    Residential and Commercial Property Management,

     

    Business Details

    This is a multi-location business.

    Find a Location

    S I Property Management has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • S I Property Management

        635 E Walnut St Carbondale, IL 62901-3101

        BBB Accredited Business
      • S I Property Management

        1120 S Park Ave Herrin, IL 62948-4134

      Location of This Business
      635 E Walnut St, Carbondale, IL 62901-3101
      BBB File Opened:
      6/16/2014
      Years in Business:
      13
      Business Started:
      8/25/2010
      Business Incorporated:
      8/25/2010
      Accredited Since:
      8/14/2018
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Greg C Holthaus, Owner
      Contact Information

      Principal

      • Mr. Greg C Holthaus, Owner

      Customer Contact

      • Mr. Greg C Holthaus, Owner
      Additional Contact Information

      Fax Numbers

      • (618) 457-7373
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The business was supposed to help me get a lease. They approved my application. That was the purpose of the $50. On the day of my showing, no one would answer the phone to help me at the number that is listed. It was during normal business hours. I ended up having to cancel my showing. Rather than listening, apologizing, or trying to be empathetic on the phone, ****, the manager, barked at me and cut me off several times and said he was trying to rectify the situation, but was gaslighting me rather than apologizing for poor company behavior. I would like a lease in one of the places I was approved for. I want this to be shown to me wirh professionalism. And I want **** to apologize to me for acting like such a giant man-baby on the phone.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rodney M

      1 star

      06/08/2024

      This is from the perspective of a prospective tenant. The guys on the phone will not listen to you and they will not address your issues. They'll claim you're yelling when you're not, and yes, I was upset with ****, the person I was speaking with. When he was trying to make a point that no one would hang up on me and that it could have been a disconnect, I believe he was being cheeky and hung up on me himself. Enjoy your vacation, man. You just lost out on a person who had at least 6 months of rent in hand because your staff couldn't be bothered to answer to phone during business hours. I can show the ******* call logs if you want to be ***** and take me to court like you have other people who have complained. You have nothing but complaints online, and half of them are you responding saying you have taken legal action. How about actually making your product more desirable!?Communication is key. I was a PR major. I'm a teacher now, and every single teacher in the ** area is going to know to avoid your service.

      Local BBB

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