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          Blastline USA Inc has 1 locations, listed below.

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            Business ProfileBlastline USA Inc

            Sandblasting Equipment
            Pending BBB accredited business

            Current Alerts For This Business

            Alert:

            In April, 2022 the BBB investigated Blastline USA Inc's  business practices. This investigation was prompted by a number of complaints and consumer inquiries. Allegedly consumers contacted the business in regards to refunds for items not received after an online an purchase was made. The BBB reached out to the business to get a response to resolve allegations and has failed to receive a response.

            Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business model.

            Contact Information

            226 S Westgate Dr Ste B

            Carol Stream, IL 60188-2229

            Visit Website
            (630) 871-0147

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Pending BBB accredited businessA

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            226 S Westgate Dr Ste B, Carol Stream, IL 60188-2229
            BBB File Opened:
            9/12/2007
            Years in Business:
            24
            Business Started:
            2/2/2000
            Business Started Locally:
            2/2/2000
            Business Incorporated:
            2/2/2000
            Type of Entity:
            Corporation
            Business Management
            • Mr. Kochurani Charly, President
            • Ms. Cheryl Brown, Account Manager
            Contact Information

            Principal

            • Ms. Cheryl Brown, Account Manager

            Customer Contact

            • Ms. Cheryl Brown, Account Manager
            Read More Business Details and See Alerts

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Ordered 2 gallons of paint on June 5. $148.69 was electronically withdrawn from my bank account on June 6. Have not received paint as of 7-2-24. I asked for refund on June 27. No refund as of today, July 2. Feel like l am getting the run around
            Read More
            Read 10 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tim M

            06/22/2024

            I made a purchase from this *** and after a week of nothing but excuses as to why it was not shipped as they were just waiting for the charge card to be paid to them they would not refund my $ nor would they answer their phone or my e mails so I got no item or a refund or any communication ! I would not buy from this *** I wish I would have checked the BBB before I purchased they also have been doing the same thing to people on EBay. 

            Blastline USA Inc Response

            06/25/2024

            Dear ***,We regret to inform you that due to unforeseen circumstances, we are currently experiencing a delay in fulfilling your recent order. Unfortunately, the item(s) you requested are currently on backorder from our manufacturer.We understand the inconvenience this may cause you and want to assure you that we are working diligently to resolve this issue as quickly as possible. However, in the meantime, we want to offer you a full refund for the purchase amount $**.**.Your refund will be processed and credited back to the card on file within the next 5-7 business days. We apologize for any inconvenience this may cause and appreciate your understanding in this matter Thank you for your patience and continued support.Sincerely,Blastline USA Inc.
            Read 7 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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