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Find a Location

BCMW Community Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BCMW Community Services

      909 E Rexford St Centralia, IL 62801-3033

    • BCMW Community Services

      1261 Gary St Centralia, IL 62801-6306

    Business ProfileforBCMW Community Services

    Social Service Organization
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    BCMW Community Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BCMW Community Services

        909 E Rexford St Centralia, IL 62801-3033

      • BCMW Community Services

        1261 Gary St Centralia, IL 62801-6306

      Location of This Business
      909 E Rexford St, Centralia, IL 62801-3033
      BBB File Opened:
      12/4/2023
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Most Recent Customer Complaint

      12/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Due to our income, we qualified for the Weatherization Program in Illinois. BCMW installed Spray Foam Insulation in our entire crawl space and on the walls in our basement. They told us it was a very safe product, never had any problems with it. My wife suffers Severe Asthma and told everyone about her condition before and during all work. They said we have to leave our home during installation, due to the odor and 48 hours after. Then the odor will be gone and safe to re-enter. The odor NEVER went away! My wife could not re-enter for weeks, while I tried to air it out. *** ****** from BCMW came to our home to see the issues. He said this is the first time they ever had this problem. He promised my wife and I he would do whatever it takes to get rid of the awful odor replace or compensate us for the damages to our personal property due to the residue from the Spray Foam, whatever it takes to make it right with us! It was installed April 2022. The next 16 months he sent people to our home for air sample testing. After each test, dragged their feet for months getting the test results back to us. The whole time we trusted and believed him to keep his promises. August 2023 they couldn't figure out the cause of the odor, blamed it on our home envi***ment and refused to keep his promises to take care of the odor and the damages to our personal property. Finally I was able to get ahold of the leading specialist in Illinois ***** *****. He said he odor is caused by BCMW installing it incorrectly and is a Toxic Gas that spreads throughout the house. He said the chemicals in the Spray Foam have permeated all the surfaces and even if you remove it, the Toxic Gas will never go away! He said BCMW needs to be Stopped! I found another lady that BCMW installed in her home August 2023. She can't even sleep in her home. BCMW is still installing this knowing it is destroying homes and lives. Toxic Gas causes severe health issues. We can't afford an attorney or find anyone to help us!
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      Customer Reviews

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