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Find a Location

Luther Falls Kitchen and Bath has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Luther Falls Kitchen and Bath

      2706A N Mattis Ave Champaign, IL 61822-1094

      BBB Accredited Business
    • Luther Falls Kitchen and Bath

      2706 N Mattis Ave Bldg A Champaign, IL 61822-1051

      BBB Accredited Business

    Business ProfileforLuther Falls Kitchen and Bath

    Countertops
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2023

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Luther Falls Kitchen and Bath is a local family-owned and operated company since 1954 that strives to provide their customers with the highest quality of services. They offer kitchen and bath renovations. 

    Products & Services

    This company offers custom kitchen, bathroom, countertop and cabinet design products.

    Business Details

    This is a multi-location business.

    Find a Location

    Luther Falls Kitchen and Bath has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Luther Falls Kitchen and Bath

        2706A N Mattis Ave Champaign, IL 61822-1094

        BBB Accredited Business
      • Luther Falls Kitchen and Bath

        2706 N Mattis Ave Bldg A Champaign, IL 61822-1051

        BBB Accredited Business
      Location of This Business
      2706A N Mattis Ave, Champaign, IL 61822-1094
      BBB File Opened:
      6/12/2007
      Years in Business:
      17
      Business Started:
      10/1/2006
      Business Started Locally:
      2/1/2006
      Accredited Since:
      10/1/2023
      Type of Entity:
      Corporation
      Number of Employees:
      4
      Business Management
      • Mr. Luther Falls, President
      Contact Information

      Principal

      • Mr. Luther Falls, President

      Customer Contact

      • Mr. Luther Falls, President

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/20/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      We got delivery of cabinets very late to start with. When it was opened, there were several parts missing and the layout was not functional.. there was our renovation vendor trying to install. When we called Lutherfalls, **** replied and refused to hear us or send anyone on site.. He refused to connect me with his father Lutherfalls. He told my wife that this is the way it is going to be and left us in limbo. Utterly disgusted with their service. They dont even acknowledge that they committed a mistake and need to fix it Thanks **** *******
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tom P.

      5 stars

      10/27/2023

      They were very great to work with when picking out the materials we wanted. And when it came time to install they were quick, clean and did an excellent job.

      Luther Falls Kitchen and Bath Response

      10/31/2023

      Thanks so much for the positive review. We truly enjoyed working with you.

      Local BBB

      BBB of Central Illinois

      BBB Reports On

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