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Business Profile

Pawnbroker

EZ Pawn

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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Complaint Type
  • Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I pawned a laptop iPhone gold chain ten karat PlayStation four disc dumbbell weights with ez pawn in ************ ******** on ****** and when they store was robbed they lost all my items I was paying on I reported this for two years to ez pawn they have not contacted me at all I was told by employees at the store I stopped paying on items but I never did

    Business response

    10/02/2023

    We have received complaint #********, Mon 10/2/2023 4:50 AM
    We will follow our standard procedures for resolution, and forward to our District Manager of the store mentioned in the complaint.  The District Manager will contact the customer directly for resolution.
    Thank you!
  • Complaint Type:
    Product Issues
    Status:
    Unanswered
    The company: EZPAWN gave me a loan on an item. ** state law says the customer has 60 days to redeem. When I went to redeem the item under 60 days EZPAWN erased my hard drive on computer. EZPAWN attempted to sell my item outside of pawn/loan IL state law. They claim they made a "mistake"

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