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Business Profile

Dental Hygienist

Destiny Dental - Jeffery Plaza

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Hygienist.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had denture made and s gold tooth on it which was asked to pay 250 dollars. The teeth was made wrong so I took them back and the manager said I have to pay for lab fee .I told her where did i sign in black and white to sign for ************* to give me a full refund she doesn't want to give my ****** dollars back.

  • Initial Complaint

    Date:07/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to Destiny Dental as a patient needing to replace partials. 05/26/2022. I was told it cost $800.00 to replace the teeth I paid cash the fist day. They continue to stall me on replacing the teeth I missed time off work, 4 or 5 times, I asked if they could expite the service I was told yes they could have each part completed in 7 days if I paid and additional $100.00 I did as of Friday 07/22/2022 they havent gave me a replacement I complained on each visit only to be stalled. I explained to Destiny Dental I was a preacher and needed this resolved with no help. Finally I requested my money back havent received it yet I go home Friday I find out that they had submitted claims to my insurance company for service. That I paid cash for plus they didn't complete. This is outrageous

Destiny Dental - Jeffery Plaza is NOT a BBB Accredited Business.

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