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Business ProfileforAChicago Service, LLC
Additional business information
On 10/13/2023 BBB contacted the business regarding their advertised products on their website. The BBB has asked the business to substantiate the details of the "Satisfaction Guaranteed" claim as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://achicagoservicellc.com/
Satisfaction Guaranteed
We combine our industry knowledge, the highest quality building supplies and equipment, and our dedication to deliver exceptional service to our clients. We will stay in touch, keeping you up to date on both the paperwork and renovation process.
- All details regarding the Guarantee should be posted for consumers.
The BBB Code of Advertising States:
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3824 S Kedzie Ave, Chicago, IL 60644
- BBB File Opened:
- 10/9/2023
- Business Management
- Arturo Estrada, Business Manager
- Contact Information
Principal
- Arturo Estrada, Business Manager
Customer Contact
- Arturo Estrada, Business Manager
Customer Complaints
0 Customer Complaints
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