Business ProfileforOak Street Health/Corporate

My appointment on August 19, 2024 at **********************************************, *******************************************************************************, were quickly diminished when I encountered several homeless people hanging around outside along w/the security guard. I don't remember the receptionist greeting me, asked for my ID, ******** card, my phone number, emergency contact information, I did question her why she needed that information when I had already given an associate this information 1 week ago by phone, no valid answer; minutes later I see a homeless women walk in then another & another walked towards the back? I waited about 7 minutes then was called into a room, was told to read standard disclosures & then my picture would be taken later; she explained her camera wasn't working at the time. I immediately questioned her why a picture & are you also a respite center? She said; picture goes in your chart to make sure it's you & yes a respite center. I said; no I will not let you take my ***************** center is not safe, unsanitary & this is supposed to be a doctor's office. I told her if they would charge ******** if I rescinded my appointment, she said no! I told her "I'm not opposed to homeless people getting cooled off," but I don't feel safe & feel my health would be in jeopardy. Oak Street Health does not have my best interest at heart, my value, my time and my trust. Oak Street Health does not portray what their commercials advertise. Unfortunately too many flaws were noted within 15 minutes of being at *** Street Health facility. I do not recommend. I will stay at ********* where they are professional & value me as a patient.