We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Providers

Gogo LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Visit Website(877) 350-0038

About

Overview

Gogo LLC

111 N Canal St

Chicago, IL 60606-7218

View Service Area

Years in Business: 18

BBB Accreditation & Rating

Gogo LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • Failure to respond to 1 complaint(s) filed against business
How are BBB ratings calculated?

About This Business

Gogo LLC. provides internet access to airplane passengers. They serve customers of all domestic AirTran Airways and Virgin America flights as well as select Air Canada, Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, United Airlines, and US Airways flights, and private business aircraft. The service allows them to browse the internet while on an airplane. Customers can choose to pay for an hour or a day of uninterrupted internet access, or they may choose to pay for a month of unlimited internet time aboard a specific airline, or aboard any airline for an extra fee. Gogo's network spans the entire continental United States and is comparable to WiFi connectivity on the ground, though connectivity may vary related to altitude, weather, traffic in a particular area, and the specific device's connectivity strength.

Business Details

Local BBB:
BBB of Chicago & Northern Illinois
BBB File Opened:
1/28/2010
Business Started:
6/9/2006
Business Started Locally:
6/9/2006
Business Incorporated:
12/14/2007
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Go Go Air
Business Management:
Mr. Oakleigh Thorne, President & CEO

Additional Contact Information

Principal Contacts
Mr. Oakleigh Thorne, President & CEO
Customer Contacts
Mr. Steve Vair, Director of Operations
Additional Phone Numbers
Other Phone: (630) 647-7445
Additional Websites
Website 1
Social Media

Additional Information

Business Categories
Internet Providers, Internet Services, Ecommerce

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

Featured Content

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.