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Find a Location

Caroline J. Smith & Associates, P.C. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCaroline J. Smith & Associates, P.C.

    Landlord Tenant Lawyer
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/3/2020

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Caroline J. Smith & Associates, P.C. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      77 W Washington St STE 1001, Chicago, IL 60602-3258
      BBB File Opened:
      7/1/2015
      Years in Business:
      14
      Business Started:
      12/9/2009
      Business Started Locally:
      12/9/2009
      Business Incorporated:
      12/11/2009
      Accredited Since:
      4/3/2020
      Type of Entity:
      Corporation
      Business Management
      • Ms. Caroline Smith, President
      • Mr. Steven Chapman, Office Manager
      Contact Information

      Principal

      • Ms. Caroline Smith, President
      • Mr. Steven Chapman, Office Manager

      Customer Contact

      • Mr. Steven Chapman, Office Manager
      Additional Contact Information

      Fax Numbers

      • (312) 606-9699
        Other Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      And eviction was filed against me at *********************************************************** i retained Caroline J ********************** on 10.27.2023 for $500 which i signed all documents at that time. i was told i would have to pay an appearance fee in the amount of $271 which was not filed as on 11.04.2023 which I have court on 12.05.2023 nor does it show that i even have an attorney. I have reached out Ms ********************** on several occasion with no response but i when i said i was a client and she should make time for me. i then got a take stating she would at the dentist. i called the office this morning to be told that the receptionist would call me back. I have not recv'd any paperwork pertaining to my case from this person. i noticed that this attorney has a few complaints for the same thing. Something should be done about this because she should not be able to treat people like this. isnt there some kind of code of ethics?
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      Customer Reviews

      8 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ana I

      1 star

      01/09/2024

      This is a Fee Collecting "firm" that screws landlords in the favor of some irresponsible lying non-paying defendants. To make it clear, I am the Plaintiff in an Eviction case (Cook County). The defendants were lying to ** for many months, have gone delinquent for almost one year and when the Eviction was ordered, then they hired this cheap fee collecting lawyer 21 days after the Eviction Order was granted . This "lawyer" filed a Motion to Vacate the Eviction Order with no grounds (she even stated in her motion that you don't have to have a reason to file a motion like this in Cook County if filed within 30 days) which is absolutely ridiculous!Ok, so the Eviction was put on hold, we had the Zoom Call 3 weeks later, Caroline Smith did not even read the case prior to the call. The Judge had to retell her the whole story from the start which she had no idea about, spending 7 minutes retelling everything. Still, she was asking for a Trial with 6 people to be set two months later! Totally ridicuous (imagine going to jury duty for that!)Apparently this lawyer was simply hired to delay the Eviction as much as possible. She just defends people with no grounds for defense. Thankfully the Judge denied her stupid motion, but our Sheriff ******** was delayed for another 2 months because of her stupid motion and then we got stuck in the moratorium time when no one gets evicted (2.5 weeks), Now it is ******* and who knows when these defendants will get evicted with the snow storms and stuff. The Eviction Order was effective November 3rd and was immediately filed with the ***************** They should have gotten evicted before December 18th 2023 but absolutely everything got delayed due to the zoom call being scheduled 3 weeks later and then moratorium. Meanwhile, the lying tennants have gained another two months of FREE RENT! Caroline Smith you should be ASHAMED of yourself for s******* law abiding tax paying landlords! Shame on your whole office for defending losers!

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